Senior Employment Coach

**More Than Just A Job.**

Are you passionate about making a difference and want to join a commercial organisation with a social purpose?

Do you also want to work in an exciting, start-up environment where you will have the opportunity to help shape the company culture, be challenged, learn new skills and innovate?

If the answer is yes, we would love to hear from you.

Jobs 22 is an innovative new company created by the national UK charity, Catch22 and the Angus Knight Group. Catch22 has designed and delivered services that build resilience and aspiration in people and communities for over 200 years, and the Angus Knight Group is a major provider of human services across Australia and a skills provider in the UK.

With the support and experience of these established organisations, we are building a new approach to helping individuals who may have been out of work for a significant period of time, to find employment.

We have a dedicated team of supportive coaches, skills trainers, occupational health advisors and labour market analysts, all focused on inspiring and motivating individuals to overcome barriers they may have to get back into meaningful and sustainable employment.

As part of a new government initiative, we are working with employers, local government and other partners to deliver tailored support for individuals across several parts of the UK.

Our mission is to deliver a thoughtful, effective and commercial approach to helping individuals create better lives for themselves and their local communities, through work.

**About the Role**

As a Senior Employment Coach, you will play an important role in leading, motivating and supporting teams of Employment Coaches and other support consultants. You will help ensure that staff integrate into multi-disciplinary teams and work together to provide regular, high-quality support to participants.

In addition, you will work with participants as required, specifically at the beginning of their Restart Programme journey.

To be successful, you will be an engaging, empathetic and motivating individual, with the ability to support staff to achieve day-to-day performance. The post holder will develop and maintain effective relationships with key stakeholders and ensure the effective management of staff caseloads.

You will assist with the recruitment of new team members, ensuring the effective induction of all new recruits into the team.

You will regularly carry out observations to review individual performance, identifying any development needs and ensuring compliance and quality standards are being met.

An up-to-date working knowledge of the benefits system and entitlements is important, you will also be required to understand the local labour market, training opportunities and relevant support agencies.

You will be encouraged to help develop internal policies and processes and new ways of working using management information to continuously improve the operation and service for participants.

**Skills and Experience Required**
- Experience in providing one-to-one support or coaching and positively influencing other peoples professional or personal development.
- Experience of working in the employment and skills sector and delivering to specified targets, quality standards and compliance measures is preferred.
- A strong track record of establishing and maintaining productive relationships with partners and stakeholders.
- Knowledge of the local and regional labour market, the benefits system and welfare to work programmes is preferred.
- Highly organised and adept at optimal time management.
- Team player comfortable working with minimum supervision using personal drive, enthusiasm and presence to succeed.
- Passionate about providing high-quality customer-focused services.
- Effective and clear communicator with excellent negotiation and presentation skills.
- Good administration, IT and organisational skills with good experience of using MS office software.
- Desire to work in a new, dynamic start-up organisation, where there is a need to be both creative and pragmatic.

**Additional Information**

We value the dedication and commitment of our employees by rewarding them with market leading pay and benefits.

In addition, Jobs 22 provides comprehensive training, mentoring and the opportunity for progression in a new, exciting and vibrant organisation. Flexible working is also supported across the organisation.

**The Application Process**

If you would like to be considered for this role, please ensure your CV is accompanied by a covering letter (explaining your interest in the role and Jobs 22) when applying.