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Service Delivery Administrator

3 months ago

Ipswich, United Kingdom Talent Finder Full time

**Service Delivery Administrator | Ipswich | Suffolk | 9am-5pm Monday to Friday | Part time considered | £21,000 - £24,000 per annum Full Time (pro rata for part-time hours)**

Our client has a strong reputation for providing high quality and comprehensive occupational health and wellbeing services throughout East Anglia.

If you have experience with customer service, general business administration, workforce planning and scheduling and you thrive working within a fast paced, multi skilled, team working environment our client would love to hear from you

**Are you the right person for the job?**
- Excellent accuracy and attention to detail
- Some experience in coordinating logistics, bookings or appointments e.g. for service engineers, medical appointments or staff rotas on a large scale would be preferable but not essential.
- Confidentiality is paramount and it is important to have an understanding of current Data Protection legislation.
- Ability to problem solve, think quickly, multitask and work well under pressure
- Excellent verbal and written communication skills; should be very comfortable dealing with customers by telephone
- Ability to listen well to gain a good understanding of client needs whilst being empathetic
- Good IT skills, proficient with MS Outlook, Excel, and Word
- Experienced in using a CRM system
- Good geographical knowledge of Eastern Counties

**Reporting to the Team Leader you will also be responsible for the following**
- Business administration and record keeping using established business systems
- Completion of allocated tasks in specified timeframes in relation to service delivery requirements
- Maintaining high levels of customer service with customers
- Strong communication levels with Multidisciplinary Team
- Maintaining high standards of confidentiality at all times

**What can you expect in return?**
- A very supportive environment
- Private Medical Insurance
- Company Pension Scheme
- EAP Services
- Training
- Wellbeing Days
- Staff Events

**What’s next? It’s easy Click “APPLY” now We can’t wait to hear from you**

**Salary**: £21,000.00-£24,000.00 per year

Work Location: In person

Reference ID: GPNG-004