IT Support Engineer

2 months ago

Surrey, United Kingdom DG Partnership Ltd Full time

**IT Support Engineer - Competitive Salary - Farnham, Surrey / Remote**

**The Role
Are you an enthusiastic IT Support Engineer looking for your next challenge? If so, we have the perfect opportunity for you.

As a result of our continued growth, we are looking for an IT Support Engineer to join our friendly team. We offer a unique opportunity to work, learn and develop in a supportive and friendly fast-paced environment, where your efforts will be recognisedand appreciated.

The key responsibilities of an IT Support Engineer are:

- To work with other team members to provide our customers with high quality remote technical support.
- To be able to prioritise, troubleshoot and resolve issues independently and effectively.

Salary is dependent on experience and ability. Although the role is primarily a remote one, on-site visits to clients in the region are occasionally required.

**The Company
We are a provider of high-quality IT support and consultancy services to customers in the South East of England. The services we provide are a mix of remote and on-site support and consultancy, with clients ranging in size from 10 to 150 users, but we alsolook after a growing number of schools.

This is a very exciting time to join a growing company, and make a real difference in the continued success of the business.

**The Person
- Have a minimum of 2 years’ experience in a remote support role (experience within an MSP environment desirable but not essential)
- Be able to troubleshoot and resolve a wide range of issues from simple first line tasks through to more complex second and potentially third line issues (depending on experience)
- Be able to communicate effectively with clients and suppliers on many different levels
- Be a highly motivated and productive team player who is also capable of working independently when required
- Be keen to learn and develop knowledge and skills
- Enjoy working with like minded people who care about doing things properly

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