Waiter/waitress

**Waiter/Waitress - Permanent Contract**

**£11.05 per hour, 40 hours per week**

KYN BICKLEY, Bickley Park Rd, Bromley BR1 2AZ

**About KYN**

KYN is a brand-new care home company focused on offering an elevated approach to care: Individualised journeys built around the needs and interests of our residents in beautiful surroundings with life-enriching practices.

KYN BICKLEY is our first care home opening in January 2023. Located in Bromley, KYN BICKLEY is an 86-bedroom home offering each resident an elegant and comfortable bedroom, communal areas for dining and reclining; and inviting outdoor terraces overlookinglandscaped gardens bordered by woodland. We have a further three care homes in development in London.

We are passionate about our people; we seek out those who have a true vocation for care or hospitality and hold integrity dear to their hearts.

**About the opportunity**

As a Waiter/Waitress, you will be responsible for:

- Supporting the Hospitality Manager and Head Chef in creating a warm and welcoming atmosphere and consistently delivering an exceptional catering experience for our residents and their families
- Providing room service, restaurant, and bar service to our residents and guests in line with KYN’s exceptional standards including preparing meal trays, delivering refreshments, and removing trays following meals
- Ensuring high standards of cleanliness and best practices are always maintained and that health and safety, compliance and procedures are adhered to
- Ensuring that residents’ and relatives’ dietary requirements are catered for
- Reporting any complaints to the Head Chef/Hospitality Manager at the earliest convenience
- Ensuring that all rules and regulations concerning serving food and beverages are strictly complied with
- Creating a nurturing environment where our residents and their family members feel loved, happy, safe, and secure
- Ensuring that all alcohol is served responsibly and to adhere to the terms of the premises licence
- Acting as brand ambassador who demonstrates and leads the KYN values

**About you**
- You will have experience of working within a similar hospitality venue
- You will be a professional, who understands the importance of delivering and maintaining high standards - keeping a safe, clean, and compliant environment
- You will have strong communication skills, a corporative and polite manner, and an eye for detail
- You will have the ability to work under pressure, flexibly and consistently
- You will be trustworthy, caring, adaptable, friendly, and patient and continuingly striving for excellence
- You must be over the age of 18 as you will be required to serve drinks in the Great Room

**About our commitment to you**
- Competitive salary and benefits
- 33 days annual leave including bank holidays
- Complimentary meals, hot drinks, and snacks throughout your shift
- Bespoke company induction and on-going training programmes at all levels
- Access to the best-in-class equipment and technology
- Custom-made uniforms provided
- Annual bonus (discretionary and scheme rules apply)
- Employee assistance programme and other attractive wellbeing benefits
- Discount schemes
- Company contributory pension scheme
- And much more