Head of Patient Flow

To take responsibility for leading on patient flow within Cornwall Partnership Foundation Trust within your designated locality. The purpose of the role is to assist in developing and establishing new robust systems and processes to deliver safe and effective care with efficient use of resources both within Cornwall Partnership Trust and where Cornwall Partnership Trust interfaces with key partner organisations within the local health community ensuring the right patient in the right place at the right time. To lead on key projects identified within the Patient Flow agenda and be instrumental in delivering on key performance indicators associated with operational management. There will be a requirement to work 7 days per week with a flexible approach to days and hours worked. The post holder under the direction of the Head of Operations will be expected to work across the boundaries of patient care with Health and Social Care colleagues.
- Working with clinical teams, onward care teams and site co-ordinators within the acute trusts to assist with timely and appropriate transfer of patients e.g. to community hospital, home setting etc.
- Liaising and working closely with all community teams e.g. community hospital Ward Managers and Matrons, Locality Directors and District Nurse leads to ensure timely and seamless transfer of patient care to community services.
- Engaging and developing networks within local communities to include private, volunteer, social care and health in order to enable localities to optimise opportunities to improve the health, wellbeing and independence of people at risk ensuring that the right patient is in the right place at the right time.

We’re an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people’s physical and mental health. We also provide specialist support to people with dementia or a learning disability.

We are a people organisation and people matter to us. As part of the team, you'll help support the health and wellbeing of the people who live and visit this beautiful part of the UK.

Over 4,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff.

We work in people's homes, in community clinics and bases. Some staff work from one of our 13 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner.

Just over 532,000 people live here. A third of people who live in Cornwall are supported by acute hospital services in Devon. As a result, we also work closely with our partners in Devon. In the summer, and during other holidays lots of people choose to visit the area. This increases the numbers of people who use our services.

To view a detailed job description and person specification including the main responsibilities of this role please see ‘supporting documents’.