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Work Experience Assistant

3 months ago

Newcastle upon Tyne, United Kingdom Newcastle University Full time

**Salary**: £23,700 with progression to £25,138 per annum

Newcastle University is a great place to work, with excellent benefits. We have a generous holiday package; plus the opportunity to buy more, great pension schemes and a number of health and wellbeing initiatives to support you.

**Closing Date**: 04 April 2024

The Role

The Student Success Unit is responsible for developing and supporting the delivery of an outstanding and distinctive student experience so that students have a high-quality University experience.

As part of Student Success, the Careers Service supports all students and recent graduates towards a positive graduate outcome.

This is an exciting opportunity to join the Work Experience and Graduate Opportunities Team at Newcastle University. You will work with regional, national and international organisations looking to raise their brand awareness on campus and recruit our students and graduates.

This post takes a leading role in organising the administrative workload for our graduate recruitment activity. You will manage registrations and vacancy approvals to our careers portal, ensuring students have access to a wide range of opportunities. The post holder will need excellent attention to detail and organisational skills to manage demand at peak times.

As part of the Work Experience Team you will provide comprehensive administrative and customer support to the Service’s work experience programmes. This includes, but is not limited to student employment on campus, work experience schemes, vacancy coordination, student and recruiter liaison, assignment briefings, event attendance and support, and the coordination and dissemination of wide-ranging information.

You will be a first point of contact for employer queries, promoting the options available to connect with our students and graduates, including events, fairs and advertising vacancies. Good customer service and communication skills are essential for the role.

You will support online and in-person employer events, including our graduate recruitment fairs. Liaising with employers for bookings and queries and supporting the delivery and management of events on the day. A good team player, you will be confident working in a busy and fast-paced role.
You will also support the coordination of our annual submissions for the global QSA survey, which is a key indicator of the University’s performance in the higher education sector. You will work with teams across the University, ensuring that data is collected to deadlines.

This is a full time, permanent position.

Further information about Newcastle University Careers Service & the services we offer to employers are available at Recruitment support for organisations | Newcastle University (ncl.ac.uk)

Interviews will take place on 22nd April 2024.

Key Accountabilities
To monitor the employer and student experience during work experience to ensure that everything is progressing satisfactorily. To provide a first point of contact for issues that may arise, ensuring resolution where possible and referring to more senior colleagues where necessary
To support UK Visa and Immigration requirements by conducting Right to Work checks for new student workers
To maintain appropriate databases, records and systems, to evaluate student recruitment and work experience programmes
To prepare and conduct regular face to face student information sessions and recruiter presentations, which can, in some business areas, include describing simple employment contracts and ensuring employers’ and students’ expectations are clear and well managed
To maintain and monitor financial systems, including processing student payments, coordinating purchase orders and invoices, ensuring that deadlines are met, and budget controls are adhered to. Under the guidance of line managers, the post holder may be asked to assist in allocating funding streams
To assist in the preparation of reports, including the analysis of recruitment and work experience activity
With the guidance of more senior colleagues, proactively promote the varied options available to recruiters and students. These include on-campus events, recruitment fairs, and vacancy advertising
To ensure that web, social media and other promotional materials are kept up to date in the post holder’s area of responsibility. This includes assisting with the generation of case studies
To promote the activities of the Service at recruitment and business events. This may include giving presentations, answering diverse queries on multiple topics and supervising student helpers
Undertake any other duties reasonably requested in the delivery of the Careers Service’s strategic objectives including occasional out of hours/evening work

The Person

Knowledge, Skills and Experience
Competent in the use of Microsoft Office, database packages and the internet
Clerical or administration experience in an office environment
Experience working in a customer-focuse