Tenancy Application Processor

**Job Description** Keysafe Tenant Vetting, **part of the Connells Group**,** are looking for** Tenancy Application Processors** to join our growing team in **Grantham**, to carrying out **tenant referencing** in accordance with our company service standards, service level agreements, company policies, directives and statutory rules and regulations in our lettings division.

**Key responsibilities** **of an Tenancy Application Processor**:

- Process risk assessments on prospective tenants/guarantors in order for the tenant to move in to a rental property
- Verify information given to us by prospective tenants/guarantors
- Provide a clear financial picture of a prospective tenant
- To carry out regulatory checks on new tenants
- This role is mainly PC based with telephone work

**Skills and experience required as an Tenancy Application Processor**:

- Previous Administration and/or customer service experience is essential
- You will need excellent professional communication skills, both written and verbal and the ability to deal confidently with internal and external clients
- You will need superb accuracy and a good eye for detail
- Excellent numeracy skills
- A focus on customer care and providing an excellent user experience
- You will need to be resilient, positive and extremely organised with superb time management skills
- The ability to work independently and as part of a team

**Connells Group** is one of the largest and most successful **estate agency** and **property services** providers in the UK. Founded in 1936 and with a network or over 1,250 branches, the Group combines **residential sales** and **lettings** expertise with a range of services including **new homes**, **mortgage services**, **surveying**, **conveyancing** and more

EACS04557

Job Reference: EACS04557