Ict Apprentice

**About us**

Originally set up in 1933 by Joseph Brand as an electrical contracting and repair business in Margaret Street W1, the company today still operates with the same guiding principle of Customer Service underpinning all its many core activities. With Headquarters still based in Margaret Street, J Brand now directly employs over 120 Staff many located regionally - and offers a nationwide-/-European service. Diversification has also enabled J Brand to flourish, with pioneering work being conducted in the late 1970s, when data communications was in its infancy. With the addition of a dedicated support desk facility, configuration centres in London and the North West of England and continued investment in personnel, J Brand is able to offer customers a total network solution for projects across technologies and vertical market sectors.

**Apprentice Field Engineer **J.BRAND LIMITED

Field engineer, capable of working alone in customers occupied premises, the majority of which will be retail based. Good IT and general communication skills essential.

**Apprenticeship summary**

**Annual wage**

Salary range: £25,000 to £30,000

**Working week**

Monday to Friday - Hours to be discussed during the interview.

**Expected duration**

18 Months

**Apprenticeship level**

Advanced
Level 3 (A level)

**What will the apprentice be doing?**
- Attending multiple and various sites per day reacting to IT support calls.
- Responsible for attending customer sites, largely Retail, to fix IT issues and ensure that they (our customer) can continue to trade
- Embracing the company ethos ‘My Customer, My Responsibility’ at all times.
- Signing in to site, completing works, signing out of site, respecting the customer.
- Reviewing Health & Safety.
- Working with management seamlessly to the customer.
- Ensuring effective and great communication skills at all times.
- Managing 3rd party stock (on van) allocate to you.
- IT Maintenance works.
- Open mind to / when learning new skills.
- Completing site sign off reports.
- Problem solving.
- Flexibility, both in terms of location of work (may mean lodging away from home) and in the type of works allocated.
- Potential weekend works (at least 1 week in 4) - but this would attract OT.
- Ability to travel and work alone.
- Desire to progress.
- Desire to service customers.

**What training will the apprentice take and what qualification will the apprentice get at the end?**
- Level 3 Information Communications Technician Apprenticeship Standard. (Network pathway).
- You will receive full training and support from the Just IT Apprenticeship team to increase your skills.
- Your training will include gaining internationally recognised Level 3 IT qualifications.

**What is the expected career progression after this apprenticeship?**

Tech and digital professionals in London earn an average salary of £52,500 per year, so this apprenticeship could be the start of a very promising and profitable career.

**Requirements and prospects**

**Desired skills and personal qualities**
- Communication skills
- IT skills
- Full UK driving licence
- Hand tools knowledge
- Experience working in retail
- Cisco networking
- Wireless surveying
- Willingness to learn
- Deeper networks understanding
- Able to work independently
- Responsible

**Qualifications**
- GCSE or equivalent English (Grade 4/C - 9/A*) essential
- GCSE or equivalent Maths (Grade 4/C - 9/A*) essential

**Things to consider**

Company benefits: Provision of van with fuel card (business purposes only). Company mobile phone and lap-top. Private health care. Expenses. Paid including parking / tolls / lodgings. Pension (a/e). Holiday pay. Internal training and development. Cabling and infrastructure training. Team leader / supervision. Project coordination. Project management. Company stability.

**Job Types**: Full-time, Apprenticeship

**Salary**: £25,000.00-£30,000.00 per year

**Benefits**:

- Company car
- Company pension
- Free or subsidised travel
- Free parking
- On-site parking

Schedule:

- Monday to Friday
- Overtime

Application question(s):

- Do you have experience using tools?
- Do you have strong telephone speaking skills?

**Education**:

- GCSE or equivalent (required)

Licence/Certification:

- Driving Licence (required)

Work Location: On the road