Security Supervisor

2 weeks ago

London, United Kingdom Mitie Full time

Ref: 27066
- Canary Wharf, London

Since 1987, Mitie's 68,000 employees, have been serving companies and communities across the world. We're the UK's leading facilities management company. Our clients range from banks to retailers, hospitals to schools, and critical government sites. We make a positive difference to millions of people, every day, and we're very proud of this. Join us and together there's no limit to what we can achieve.

Mitie was founded in 1987, Mitie is the UK's leading facilities management and professional services company, looking after a large, diverse, blue-chip customer base, from banks and retailers, to hospitals, schools and government offices. Mitie has over 77,000 people, 100+ office locations, and thousands of customers across the country, there's no limit to what you can achieve if you work for us.

Working within this flagship building and prestigious environment in Canary Wharf your primary role is to ensure the security of people, premises, and property, protecting the reputation of the client/tenants throughout. Excellence in customer service will be at the heart of the role. You will be part of a well drilled security operation.

The London Security Control Room Supervisor will be responsible for using best practices to identify and support all incidents that are either impactful or potentially impactful to business, the brand and or employees.

The London Security Control Room Supervisor will monitor cameras and alarms, dispatch associated calls via telephone and radio, operate access control technology. London Security Control Room Supervisor will escalate both crisis and non-crisis incidents to their line manager and the senior security management team, overall as per standard operating procedures.

Do you want to join the leading Security Team working for our client at in Canary Wharf?

Would you like to be part of a team working for a prestigious contract in London?

We are looking for talented individuals to join our Security team working for Global Investment Banking

To undertake additional training to **ensure** continuous self-development.

Apprenticeship Opportunities available for accredited qualifications eg, Intelligence analyst, team leadership to develop your career in the security industry.

**Salary**

Starting rate £15.23PH

4 on 4 Off a combination days, nights and weekends

42 Hours a week average

**Main Duties**

The nature of the role is such **that** it is essential **that** the post holder has and will maintain an excellent record of attendance and timekeeping.
- To monitor and administer **all** aspects of the **Control** Centre technology systems including Access **Control**, CCTV, Intercoms, Lift Controls, and Fire Command Panel.
- To **assist** and monitor the **Security** **Team** to respond to incidents.
- To **ensure** **all** incoming telephone calls are answered in a timely manner.
- To **ensure** **that** **all** critical alarms are actioned in a timely manner.
- **Ensure** Policies and Procedures are followed.
- To administer card issuance to contractors within the Credit Suisse guidelines and procedures, and to oversee their supervision.
- To **assist** in the training of selected CCO stand in **team** members.
- To monitor access and egress of personnel and respond to breaches.
- To be responsible for the compliance and administration of **Control** Centre records and **assist** the duty manager in conducting monthly audits.
- To be responsible for the administration, issue and return of **all** keys, and radio communication equipment and audit compliance.
- To **ensure** **that** **all** incidents, which occur during the course of your duties, are reported promptly and recorded within the guidelines laid down by Global **Security** Services, efficiently dealt **with**, and escalated.
- To **ensure** integrity of the **security** systems is maintained.
- To **ensure** **that** the removal of goods and permit to work procedures are **all** maintained at **all** times.
- To complete the **Control** Centre hand over sheet at the end of each shift and **ensure** **that** **any** outstanding issues are handed over.
- To comply **with** data protection guidelines regarding disclosure of personal and confidential information held on the **security** databases.
- To run reports and view CCTV footage as directed by the Global **Security** Services **team**.
- To co-ordinate daily **team** duties.
- To promptly report **all** system faults.
- To maintain a key element of the **control** centre function by utilising the technology available to **ensure** **that** as far as possible the building remains secure and **any** suspicious activity is noted.
- To conduct a patrol of the premises using CCTV internally and externally and the patrol book, noting the results.
- **Any** other duties deemed to be appropriate or necessary to the post.
- To be responsible for the day-to-day operation of **Security**.
- Be the first point of contact for the *

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