Motor Claims Intervention Handlers
3 weeks ago
**Motor Claims Intervention Handlers**
**£24,000-£27,000 DOE plus bonus**
**Monday-Friday between 8.30am - 6pm, one Saturday per month 9am-12pm**
**Birmingham**
Our client are a fast-paced specialist within the Intervention, Hire and Repair sector of the insurance claims process and their management have over 40 years’ experience within the industry.
They’re looking for Motor Claims Intervention Handlers to join their team who are based near Birmingham International Airport. Working closely with internal and external stakeholders to set the client up for success. You’ll be enthusiastic and highly motivated, with experience working within Motor Claims and a passion for customer service.
**What You Will Be Doing**:
- Making outbound calls with the aim of successfully capturing third parties, to achieve commercial goals.
- Mitigating the cost of your captures by establishing the needs of the third party and following our processes
- Supporting the follow up process in handling claims and mitigating the claims spend.
- Ensuring all claims are processed with an eye for potential fraud, exaggeration, and indemnity.
- Reviewing claims processes and recommending changes. You will also be highlighting missed opportunities, leakage, and areas for improvement.
- Supporting technical intervention claims matters in respect of questions / escalated customer scenarios and calls/liability referrals etc.
- Supporting and sharing best practice with the team.
**Who You Are**:
- You truly care about the third-party claims journey.
- Tenacious and determined to make successful captures.
- You enjoy problem solving and creating innovative solutions to complex problems.
- Able to work in a high growth environment and are highly adaptable to change.
- Selfless and willing to share learnings with your team.
**Benefits**
- 20 days plus UK bank holidays
**CLICK APPLY** if you are interested in find out more about this opportunity.
**Job Types**: Full-time, Permanent
**Salary**: £24,000.00-£27,000.00 per year
**Benefits**:
- Company pension
Schedule:
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Bonus scheme
Work Location: In person
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