Sales Associate, Harrods

4 weeks ago

London, United Kingdom Buccellati Full time

Reference Code: 89154**Sales Associate, Harrods**:

- Buccellati- London, LND, GB- PermanentBuccellati is an Italian jewellery, high-jewellery and silversmithing Maison founded in 1919, admired in the world for its craftmanship and the uniqueness of its creations. Today, the Buccellati jewels stand out for their design and for the techniques used to create them, such as the hand-engraving technique, dating back to the goldsmithing traditions of the Italian “bottega” of the Renaissance times.

The Maison’s unrelenting desire to create objects of rare beauty has made Buccellati renowned in the world for a style that is distinct, inimitable and imbued with sophisticated Milanese heritage, at once glamourous and contemporary.

The Maison has been part of the global luxury group Richemont since September 2019 and the Buccellati family is still present in the Company to perpetuate its style and unparalleled craftsmanship tradition.

**Buccellati - Sales Associate, Harrods**

**(Permanent - Full Time)**

**HOW WILL YOU MAKE AN IMPACT?**

As an ambassador for Buccellati Harrods boutique, you are responsible for welcoming clients to the department, introducing them to the heritage of our Maison and ultimately ensuring an exceptional customer experience whilst achieving sales targets.

Key responsibilities:

- Achieve sales objectives and targets
- Develop a close network of loyal clientele
- Attend social functions within the community to generate new clientele; invite current and prospective clients to in-store events
- Set up window displays and in-store displays each morning; assure displays are broken down each evening and products are stored in the safe nightly
- Provide excellent customer service. Follow up on after sales service/ follow repair process from start to finish
- Implement policies and procedures established by the company, i.e. security policy, consignment, after sales service, valuation request, Human Resources policies, etc.
- Educate clients on Buccellati quality, standards and product line
- Maintain the aesthetic quality of the store

**HOW WILL YOU EXPERIENCE SUCCESS WITH US?**

You will play an essential part in the smooth running of our boutique and seamless customer journey. With this responsibility in mind, you will need to have an authentic approach with clients and demonstrate strong communication skills. A strong fine jewellery background and knowledge would be highly beneficial for this role.

We are looking for individuals who are naturally proactive and take initiative. Often our boutiques are extremely busy environments, so having the ability to remain calm under pressure is key.

**HOW DO WE KEEP YOU SMILING?**

As a significant member of the Buccellati’s community, you are also part of a much bigger family at Richemont.

We strongly believe in internal development, mobility and offering various opportunities to enhance both your personal and professional development.

**YOUR JOURNEY WITH US**:
We aim to provide a valuable recruitment process, allowing you to gain exposure to some key decision makers and influencing individuals:
**2nd Stage - Interview with the Boutique Manager for Buccellati Harrods**

**3rd Stage - Interview with Managing Director and HR Business partner for Buccellati

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