Orthotics Administrator

In this busy and varied role you will work as part of a small team to support the Orthotics service at Wrexham Maelor Hospital

The main duties of the role will involve the receipt and processing of referrals, allocating appointments to patients, ordering and receiving appliances, inputting into the Health Board’s Patient Administration System, liaising with ward staff about inpatients/suitability of an Orthotist visit and liaising with service users/Orthotists.

**Please note**: The role involves sorting and unpacking deliveries

We are looking for someone to be part of the team, who works confidently and efficiently, demonstrating a helpful, courteous, professional and sensitive manner at all times.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales. Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.

Excellent IT skills, ideally in using a hospital administration system (or similar) are essential and you’ll need to be an excellent, tactful communicator.

By the nature of the duties, the post-holder will be required to maintain strict confidentiality and will be expected to deal with patients, carers, relatives, medical staff and other service users, using the telephone and in writing, with courtesy and discretion at all times.