Access Control Officer

2 weeks ago


Bridgwater, United Kingdom G4S Full time

Location: Bridgwater, United Kingdom | Salary: 16.88 hourly | Posted: 22 Feb 2024 | Closes: 29 Feb 2024 | Business Unit: UK Secure Solutions | Region / Division: UK & Ireland | Contracted Hours: Full-time | Employee Status: Permanent | Reference: 9497

**Working on our prestigious Hinkley Point C contract, our uniformed Access Control Officers are key members of the security team. They are tasked with enabling access for the thousands of workers employed across the HPC project by the control, issue and receipt of access control passes.**

**Their primary tasks are to deliver front of house reception, administration and customer service duties to support the project and enable both site pass holders and visitors to gain access to the main HPC site.**

**This is primarily an administrative, customer facing, reception role with the operation of security and visitor management IT systems.**

**Location**: EDF Hinkley Point C Nuclear New Build, Wickmore Drove, Nr Bridgwater, Somerset, TA5 1UF (expect to work within the area of HPC and its Associated Developments)

**Reporting Relationships**:Access Control lead, Access Control Supervisor

**Pay**:£16.11 per hour

**Weekly Hours**:40 hours per week

**Remuneration package**:Permanent Contract, 224 hours holiday (per annum, pro rata), G4S National Pension Scheme, Dell, Vodafone and O2 discounts, Perks at work (national discount scheme), Aviva car, home and travel insurance discount, Health Saturday Fund (health cash back scheme for you and your family), Full funding for SIA Licence training course (optional)

**Key Responsibilities**
- Key enabler of access to the site and associated developments
- Front of House Reception duties - leader of customer excellence
- Issue and receipt of Site Access Control passes to HPC workers and visitors
- Operate and oversee various IT systems including the Visitor Management and Access Control Systems
- Operate identification systems to enable access
- Assist contractors at HPC with access enquiries
- Administration duties as required and support to Access Control Lead and Supervisor
- Supporting the Car Park requirement
- Monitor and deliver service level requirements as per KPI’s
- General office duties as required

**Skills and Competencies**
- Strong Written and Verbal Communications
- Attention to detail
- Ability to manage workload, prioritise and manage time
- Adaptable and Flexible
- Good IT skills with a working knowledge of all MS Office packages
- Customer Focused

**Profile**

**Educational Requirements/Qualifications**
- A good standard of education in Maths, English and IT.

**Preferred Experience**
- Prior experience of working within a busy office environment and under pressure

**Personal Qualities**
- Highest levels of integrity, respectfulness and professionalism required at all times.
- Open, trusting and in the spirit of mutual support, especially when dealing with conflicts of interests.
- An engaging and proactive ‘can do’ attitude where successes and failures are shared.
- Doing what we say we are going to do and only committing to what can be done.
- Listen and communicate effectively.
- Ability to plan ahead as far as possible and share intelligence to prevent surprises.

**Specific occupational requirements**
- Ability to pass and hold National Security Clearance Vetting


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