Fleet Hire Desk Assistant

1 month ago

Durham, United Kingdom Corepeople Full time

Hire Desk Assistant required for a temporary, full-time role in Durham. This is an ongoing contract to assist the Fleet Hire Desk and Contract Supervisor and the Fleet Business Manager in the day to day hiring operation. Ensuring that the hire contracts managed by Fleet Services are provided to the requirements of the customer and contract compliance is maintained.

The Role
Co-ordinate and process on & off hire requests, including verifying rates, allocation to authorised suppliers and provide the service in accordance with policies / procedures.
Accurately / efficiently record vehicle, plant and equipment hire data on to the Fleet Management System and record as required within a timely manner.
Record vehicles on the insurers Motor Insurance database, ensuring vehicles are recorded on / off the insurance in accordance with policy and the 4th European Motor Insurance Directive.
Raise purchase orders / works instructions, accurately record as required on the Fleet Management System in accordance with policies / procedures.
Consult with customers to ensure vehicles / plant / equipment are provided to operational requirements and contractual compliance.
Consult with suppliers to ensure vehicles / plant / equipment are provided to contract specification / compliance and meet the requirements of the customer.
Provide supporting information to Fleet Hire Desk and Contract Supervisor and the Fleet Business Manager in relation to any none compliance supplier issues. Record on Fleet Management System in accordance with policy / procedures.
Provide supporting information to Fleet Hire Desk and Contract Supervisor and the Fleet Business Manager in relation to damage investigations, accidents / incidents and supplier damage claims. Record on Fleet Management System in accordance with policy / procedures.
When required provide support with the preparation and evaluation of the hire contracts managed by Fleet Services.
Carry out vehicle / plant / equipment inspections in accordance with Policy and Procedures.
To provide cover in the absence of the Fleet Hire Desk and Contract Supervisor, ensuring the hire desk service is efficiently facilitated, contractual compliance is maintained, daily off hire / exceeded hire reports are checked and addressed in accordance with policy / procedures.
To provide administrative assistance and general office duties, associated with the Hire Desk provision, with a view to maintain a cost effective and efficient service.
To ensure full compliance with ISO Quality System requirements and a high standard of customer care. All employees are expected to actively promote continuous improvement in service quality and to be fully involved in the implementation of quality systems and techniques.

Experience Required
Applicants must be have achieved a good standard of education and have some recent experience of working in a Plant & Vehicle Hire Company or similar environment.
They must have top notch communication skills and also a current driving license.

Remuneration
£11.18

This is a temporary position and Corepeople Recruitment Limited will be acting as an employment business for the supply of temporary workers to the hirer.

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