Housing Advice Worker

2 weeks ago


Leicester, United Kingdom Shelter Housing Aid and Research Project Full time

Overview:
We are seeking a dedicated and compassionate Housing Advice Worker to join our team. As a Housing Advice Worker, you will provide support and guidance to individuals seeking assistance with housing-related issues. Your role will involve offering advice, negotiating with landlords, and helping clients navigate the housing system. If you have experience in housing advocacy and a passion for helping others, we encourage you to apply. We would also consider people with less experience who are open to training.

**Responsibilities**:

- Provide advice and support to individuals facing housing problems
- Conduct assessments to determine clients' housing needs
- Assist clients in accessing appropriate housing options
- Advocate on behalf of clients with landlords, housing authorities, and other relevant parties
- Negotiate with landlords to secure suitable accommodation for clients
- Help clients understand their rights and responsibilities as tenants
- Provide information on eligibility criteria
- Maintain accurate records of client interactions and progress

**Experience**:

- Previous experience in a similar role, preferably in housing advice or advocacy is desirable
- Familiarity with housing laws, regulations, and procedures is desirable
- Strong negotiation skills to advocate for clients' housing needs
- Excellent communication skills, both verbal and written
- Ability to build rapport and establish trust with clients from diverse backgrounds
- Good IT skills
- Ability to speak other languages is desirable but not required

**Job Types**: Part-time, Permanent

Pay: £22,500.00-£25,000.00 per year

Expected hours: 18.5 per week

**Benefits**:

- Company pension
- Sick pay

Flexible Language Requirement:

- English not required

Schedule:

- Monday to Friday

Work Location: In person

Reference ID: Housing Advice Worker (part time) SHARP


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