Reservations Desk Administrator

3 months ago

London, United Kingdom Opso Restaurant Full time

Modern and casual dining restaurant OPSO is looking for an enthusiastic and experienced Reservation Desk Administrator to join the team, to work with us on a full time basis (an approximate 40 hours per week on a 5-working days pattern, including weekends).

What is needed for the position:

- Being well presented and having a good command of English is a must
- Very good administrative and management skills
- Excellent communication and interpersonal skills
- Great customer management service skills
- Very good command of Word and Excel
- The ability to manage time effectively and have strong organisational skills
- A polite and professional attitude to internal and external guests
- Have the ability of multi-tasking
- Have multicultural understanding
- Knowledge of OpenTable and Seven Rooms is not necessary, though will be considered as an advantage

**Responsibilities**:

- Plan out the seating chart and organising the reservations
- Planning and organising events for large groups (private and non-private)
- Keep stock of office supplies and place orders when necessary
- Coordinating office activities and operations to secure efficiency and compliance to company policies
- You must be knowledgeable of our menus as to assist the customers when needed
- Assisting other colleagues regarding administrative tasks
- Ensuring the proper function and communication between all departments of the restaurant

What we offer:

- Extensive training and career progression within a fast-growing hospitality family
- Competitive Salary, including service charge
- Overtime paid extra
- 28 days paid holiday (The restaurant is closed for 2 weeks over the Christmas and New Year period.)
- 30% staff discounts for dining across all our restaurants (OPSO, INO, PITTABUN, KIMA)
- Free meals on duty
- Employee referral bonus of £1,000 (gradually increasing, dependant on the duration your referral remains with our team)
- Online vouchers and other perks for employee of the month
- Close to local transport for an easy commute (tube & buses)

**Salary**: £11.50-£12.50 per hour

Expected hours: 40 - 50 per week

**Benefits**:

- Discounted or free food
- Employee discount
- Referral programme
- UK visa sponsorship

Supplemental pay types:

- Tips

Application question(s):

- Are you currently in London?

**Experience**:

- restaurant reservations: 2 years (required)

**Language**:

- English (required)

Work authorisation:

- United Kingdom (required)

Ability to Relocate:

- London: Relocate before starting work (required)

Work Location: In person

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