Head Concierge

Apex Resourcing are proud to be working with one of London’s most Iconic 5 Star Hotels in the search for an experienced Head Concierge to lead the Hotels skilled Guest Experience team.

The building, a Grade 1 listed Victorian masterpiece, lovingly restored in every detail requires a Senior Concierge and Head Ambassador that can bestow the romance of the golden age of rail travel on discerning guests giving them the ultimate service experienceat this world-renowned location in the vibrant heart of London.

**About You**

Ideally, we are seeking,
- A Head Concierge or Senior Concierge Manager with extensive London hotel experience and in-depth knowledge of the local Central London area
- Previous experience working within a five-star hotel environment delivering a best-in-class Concierge service to guests
- A guest experience ambassador that cares deeply about delivering the very best standards in hospitality service.
- Experience in leading, managing and inspiring a team of Guest experience ambassadors to include Concierges, Concierge Supervisors and Door Ambassadors.
- Extensive knowledge of all hotel departments and their functions and responsibilities

**Desirable**
- Les Clef D'or, The Golden Keys accredited. (not essential)

Apex Resourcing Ltd are acting as a recruitment agency for this Head Concierge position reference 15772160 location Central London, United Kingdom synonyms Head Concierge, Senior Concierge Manager, Lead Concierge, Les Clef D'or, The Golden Keys, 5-star,five star Hotel, Hospitality