Head of Lettings

**McCarthy Stone one of the leading developers of retirement communities are currently seeking a dynamic and experienced Head of Lettings to join our team in Bournemouth.**

The Head of Lettings will play a pivotal role in overseeing the lettings strategy for our portfolio of retirement communities across the UK.

This is a fantastic opportunity for an experienced Head of Lettings to lead our rentals team and drive the continued success of McCarthy Stone.

**Salary**: Competitive, plus performance related bonuses

**Hours**: 37.5 per week

**Location**: Bournemouth

**Key responsibilities for the Head of Lettings**:

- Play a role as a senior member of the management team of the Property Services Division
- Deputised for the Director as and when required.
- Build and lead a rental team based in Bournemouth Head Office
- Targeted drive to deliver valuations, property instructions and price reductions.
- Develop strong relationships both cross functionally within McCarthy Stone and with external stakeholder, including governing bodies i.e., ARLA, TPO, ARMA.
- Support the Company culture and values and the delivery of high levels of business performance and customer satisfaction.
- Ensure latest Legal Compliance is understood and communicated as applicable.
- Negotiate offers with Landlords and handle valuations and fees.
- Oversee the marketing for property details and go to market strategy.
- Full management of the external lettings portfolio.
- Introduce, set up, monitor, and report metrics, KPIs and SLAs to present to internal & external stakeholders.
- Draw up and deliver to the rental proposition’s strategy.
- Develop and promote the rentals division and work closely with Head of Resales to driver best business performance.

**Requirements for the Head of Lettings**:

- Degree educated
- ARLA qualification (desirable)
- Substantial experience relating to lettings across various platforms.
- The job holder will have had previous experience of managing a team/leading project with a demonstrable record of achievement of goals and targets.
- Experience of producing detailed, precise written briefs for management and third parties which has resulted in effective action.
- Effective budget management and control
- Strong commercial awareness.
- Conscientious and reliable.
- Resilient to change and embedding a high performing team culture,
- Able to rapidly forge effective and collaborative working relationship with others, both internal and external
- Show Tenacity and positivity in the face of adversity, shows passion, hunger, and a drive to deliver.

If you are a proactive and ambitious individual with a passion for property and a desire to make a difference, we would love to hear from you.

Join McCarthy Stone and become part of a team dedicated to enriching the lives of older adults through exceptional retirement living.

As the UK’s leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of November 2021, McCarthy Stone operates 475 developments across the UK for more than 20,000 people.

We believe in championing the role, wellbeing and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain.

We are proud to have been certified as a Great Place to Work 2022 as well as making the Great Place to Work Wellbeing list