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SAP Training Coordinator

3 months ago

Slough, United Kingdom Reckitt Full time

Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose.

Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.

**SAP Training Coordinator**

**Slough, Berkshire**

**Competitive Salary & excellent benefits package**

**About IT&D**
In IT&D, you'll be a force for good, whether you're championing cyber security, defining how we harness the power of technology to improve our business, or working with data to guide the innovation of consumer loved products.

Working globally across functions, you'll own your projects and process from start to finish, with the influence and visibility to achieve what needs to be done. And if you're willing to bring your ideas to the table, you'll get the support and investment to make them happen.

Your potential will never be wasted. You'll get the space and support to take your development to the next level. Every day, there will be opportunities to learn from peers and leaders through working on exciting, varied projects with real impact. And because our work spans so many different businesses, from Research and Product Development to Sales, you'll keep learning exciting new approaches.

**About The Role**
Are you eager to unlock potential and foster skills across diverse groups? As a SAP Training Coordinator with us, you'll have the unique opportunity to craft and refine our educational initiatives. Your role will impact every individual you work with, helping them to grow and excel within our dynamic company. You'll become the creator of learning experiences, designing programmes that resonate and respond to various learning needs. If you're devoted to nurturing talent and relish the prospect of being a learning catalyst, we would love to hear from you.

**In summary, you'll**:

- Support the Training Lead in the execution of the SAP Training methodology, processes, and tools. 2023 SAP deployment region is Latin America.
- Daily administration of training content on the Learning Management System (SuccessFactors) including marking classroom attendance, problem solving issues and resolving queries relating to the training catalogue and fixing technical issues with content completion.
- Assign training for users during Super User and End User Training windows.
- Creation of reports to identify users who have successfully completed training and analyse reports to identify training needs.
- Support the Training Team with logistics and administration of training courses, including curriculum and item content building especially for translations and maintenance in SuccessFactors LMS.
- Support the local SAP deployment teams in using Success Factors, knowledge sharing, helping set up their local reports and how to mark classroom training complete.
- Support the maintenance of appropriate standard operating procedures (work instructions) for the use of relevant systems.
- Management of training databases; including mapping roles to correct training requirements.
- Interim point of contact for training enquiries from live SAP sites.

**Your experience & skills**:

- Good experience of SuccessFactors LMS administration
- Highly skilled in Excel
- Experience in a training administrative role
- Experience of working in a dynamic, time-pressured environment
- Ability to manage and prioritise workload to given deadlines
- Excellent English language skills both verbal and written
- Experience of working with Content Development Tools such as i.e., Articulate
- Experience in using ticket management systems would be an advantage
- Knowledge of SAP systems (ECC) and SAP deployments would be an advantage

**The skills for success**:
**What we offer**:
With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way.

We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.

**Equality**:
We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you.

All qualified