Claims Negotiator

2 days ago


Lichfield, United Kingdom Hollyfield Personnel Full time

We have a great opportunity with our local and successful client based in Lichfield. They are seeking a Claims Negotiator within their Litigation team to join them on a permanent, full time basis with HYBRID working arrangements.
**Duties include**:

- Monitoring the progress of assigned files from Solicitor appointment to resolution
- Understanding the service level agreement in place with Solicitor assigned to file, liaising and chasing as needed to ensure delivery
- Delivering individual targets
- Assisting with the timely recovery of debt
- Ensuring effective communication with Solicitors to produce weekly file updates and prompt notification of insurers response to deadlines and court outcomes
- Identifying shortfalls in service level agreement, reporting repetition, serious or unresolved issues to Management
- Acting upon basic Solicitor, Client and Court correspondence
- Maintaining regular progress updates with the Line Manager
- Observing and complying with GDPR
- Demonstrate experience within a similar role
- Experience within the insurance industry
- Demonstrate understanding of litigation process and court proceedings
- Clear verbal communication skills, persuasive and assertive
- Ability to demonstrate commercial awareness

Salary for the role is £20,771
Working hours are 9:00 am to 5:30 pm Monday to Friday
**Benefits include**:

- 22 days holiday rising to 27 with service plus Bank Holidays
- Life Insurance
- Medical Insurance
- Pension - 5% employer contribution
- BHSF
- Free Eye Test every 2 years
- Childcare Vouchers
- Free Parking
- Pension

Ref: RY85


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