Housekeeping Valet

1 month ago


London, United Kingdom The Ritz London Full time

**POSITION OVERVIEW**

At every opportunity, our employees at the Ritz London create a positive, memorable and magical experience for both our customers and colleagues. We offer stylish service delivered by immaculate individuals. Our astonishing, breath-taking interiors attract guests from all over the world. We are proud of being the benchmark by which other hotels are measured.

We have an exciting opportunity for a dynamic and enthusiastic individual to join our team within the Housekeeping and Linen Room as Valet / Linen Attendant.

**RESPONSIBILITIES & ESSENTIAL FUNCTIONS**
- Pressing/Ironing equipment to be used in accordance with specification, design and risk assessment
- To liaise with the senior housekeeper on duty and laundry to follow and deliver delayed or missing items
- To ensure dockets/bills are completed correctly and correct charges are put on to guests bills in time for payment on their departure
- To carry out repair work and remove stains from guests clothing without risk of damage
- To carry out room moves, also packing and unpacking when required to do so
- To ensure all lost property is handed in to the housekeepers office and recorded

**ENTRY REQUIREMENTS**
- Relevant experience in a 5* property is desirable
- Excellent customer service skills
- Possess the ability to work under pressure and have strong organisational skills
- Good command of the English language, both spoken and written
- Display a polite and professional attitude to internal and external guests

**WHAT WE OFFER**:

- Highly competitive salary within the luxury London Hotel sector
- Instant reward scheme
- 28 holidays (including bank holidays)
- Learning & Development opportunities
- Employee discount scheme
- Free Laundry service for tailored uniform
- Cycle to Work Scheme
- Complimentary meals on duty
- Part of our CanadaLife life insurance
- Social events and activities
- Season ticket loan
- Pension scheme
- Employee mental health assistance helpline
- Recognition schemes including our employee of the month programme
- Employee Introductory Scheme
- Training Fund Assistance

INDFOH


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