Plumber - Cornwall

**JOB DESCRIPTION**

**Job Title**:Water Efficiency Plumber**

**Responsible to: Plumber Manager**

**Location: Cornwall & North Devon**

**Date: June 2023**

**JOB SUMMARY**

Groundwork South have recently secured work with South West Water conducting Water Efficiency visits on Schools and Businesses. We currently have a requirement for a number of plumbers to work on a project linked to South West Water - Saving Water, to carry out wastage repairs to internal appliances such as taps, toilets, valves and overflows in commercial businesses and School premises.

**Main Duties**
- Work with other delivery staff to ensure that the project meets all the client’s requirements; is delivered on time, within budget and to agreed quality standards within the agreed administrative and financial frameworks. Specific targets for the post-holder will be agreed for this project.
- Liaise with schools and businesses on a day-to-day basis and build good working relationships with them.
- Undertake monitoring information and reporting requirements.
- Undertake business visits to install simple and effective measures to help businesses and public premises to reduce their water consumption and to save money.
- Provide advice to businesses and encourage them to further reduce their water consumption, and make cost savings by making changes to their behaviour.
- Repair devices where water wastage is occurring.

**Key Tasks & Responsibilities**:

- Liaise with and develop good working relationships with project partners and colleagues.
- Liaise with other Groundwork Staff delivering similar or complementary services.
- Work with the marketing and development teams to publicise the programme.
- Generate and respond to referrals and to carry out home visits and repairs.
- Provide effective support, both advisory and practical, to enable people to make positive changes to their behaviour and to improve the quality of their lives through water savings.
- Attend relevant team meetings / Training surgeries to raise awareness of the programme and to improve/develop skills.
- Report to the Groundwork Operations Manager as required and provide appropriate monitoring and evaluation data.
- Update Groundwork South’s timesheets and other key documents at agreed intervals.
- Utilise the programme’s vehicle in accordance with the Groundwork South Trust Vehicles Usage

Policy and Booking Procedures.
- Undertake administrative duties commensurate with the role.
- Work flexibly within 37½ hours per week to accommodate customer visits between 8.00am to

4.00pm, Mon to Fri.

**KEY AREA: SAFEGUARDING CHILDREN & ADULTS AT RISK**
Groundwork South is committed to safeguarding a promoting the welfare of children and adults at risk. It is the responsibility of each employee to familiarise themselves and comply with the organisation’s procedures and systems on safeguarding children and adults at risk. Primary responsibilities are:

- To adhere to the Safeguarding Policy and Procedures.
- To adhere to the Safer Recruitment Policy & Procedure.
- To report any safeguarding incidents or concerns immediately to your Designated Safeguarding

Officer or Lead Designated Safeguarding Officer.
- To complete any Safeguarding Awareness training as required by Groundwork South
- If required for your post, undertake an enhanced DBS check and maintain annual membership through the update service.

**KEY AREA: CUSTOMER SERVICE**
Actively assist with customer service taking a lead in day to day operations to ensure that exemplary customer service is delivered with residents, tenants and leaseholders and clients.

**KEY AREA: QUALITY**
Focus on customer satisfaction and deliver a quality service to the agreed standards

**KEY AREA: HEALTH & SAFETY**
Groundwork South is committed to ensuring the health, safety and welfare of its employees and it will, so far as is reasonably practicable, establish procedures and systems necessary to implement this commitment and to comply with its statutory obligations on health and safety. It is the responsibility of each employee to familiarise themselves and comply with the organisation’s procedures and systems on health and safety. Primary responsibilities are:

- To report all Health & Safety occurrences including potential hazards to line manager
- To comply with Groundwork South Health & Safety Policy and Regulations
- To carry out routine checks on vehicles, equipment and machinery and report any defects to line manager
- Use, store and maintain tools and equipment in line with Health and Safety best practice

**ADDITIONAL RESPONSIBILITIES**
- Adhere to all the policies and procedures of the organisation.
- Contribute to the Trust’s work in maintaining existing and achieving future accreditations and standards.
- Commit to Continual Professional Development and undertake any training and development deemed necessary to fulfil criteria of post.
- Any other duties commensurate with the level of the post.

**GROUNDWORK SO