Third Party Claims Handler

5 days ago


Manchester, United Kingdom Resolve Recruitment Services Full time

Resolve Recruitment are delighted to be working with a dynamic and forward-thinking insurer who have an exciting opportunity available for Third Party Claims Handlers to join their fast-paced claims division.

This role offers the opportunity to join an established team and is a great opportunity for someone looking to further their career.

Your role as a **Third Party Claims Handler** is to proactively record and process claims in accordance with our principles and procedures, and to maintain files within our service standards. You’ll deal with allocated claims as quickly and efficiently as possible from outset to conclusion within FCA regulations, and legislative and policy guidelines.

So, if you fancy a new career in a fast-paced and dynamic workplace? This could be your lucky day

**Job responsibilities**:

- Proactively record, process and settle claims in accordance with our principles and procedures, and to maintain files within our service standards
- Ensure that all files are reserved accurately and promptly within our reserving philosophy
- Be personally responsible for ensuring the reserves fully reflect the level of damages on each file
- Process cheques on claims files as required and in accordance with your authorities
- Identify and champion potential fraudulent claims and action as per guidelines
- Ensure liability is agreed within existing case law and accident circumstances
- Effectively negotiate with customers, suppliers and all relevant third-party representatives
- Adhere to and consider all regulatory requirements at all times, including TCF, DPA, AML and Anti Bribery principles, and ensure all direct reports are compliant
- Comply with health and safety policies at all times
- Ensure compliance with company standards/regulations at all times
- Any other reasonable duties as required

**Experience**
- Previous experience working within financial services (Motor Insurance an advantage)
- Experience of handling motor claims (including reserving)
- Proven experience in liaising with insurers, claimants and/or defendants
- Understanding of liability, reserving, assessment, payments, different claimants and claimant representatives
- Good MS office skills

**Skills**
- Excellent communication skills, both verbal and written
- Negotiation and influencing skills
- Good time management and organisation skills with the ability to prioritise work
- Problem-solving skills with the ability to adopt a logical approach to resolving problems
- Strong customer service skills
- Good numeracy and literacy skills
- Decision making and communication skills
- Commercial awareness

We can offer you:

- **Hybrid working of 4 days from home and 1 day in the office after probation( 3 / 6 Months)**:

- **Generous basic salary of up to £26,000 - Depending on experience**:

- **Clear Progression Matrix**:

- **Fully supportive team throughout**:

- **Fantastic company benefits**:

- **£100 off your car insurance**:

- **A fun place to work**

If you are ambitious and would like to start a career with this fast-growing insurer, then please get in touch ASAP.

IND1

**Job Types**: Full-time, Permanent

**Salary**: £21,000.00-£26,000.00 per year

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Manchester, Greater Manchester: reliably commute or plan to relocate before starting work (required)

Application question(s):

- You will need to be UK based

**Experience**:

- motor claims: 1 year (required)

Work Location: Hybrid remote in Salford

Reference ID: A7767



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