Foh Team Member

6 months ago


Colchester, United Kingdom Dog & pheasant Full time

**Do you want to be part of the biggest pub restaurant brand in the country? Hungry Horse has been in existence now for more than 20 years. Being the biggest is good news, but being the BEST is a more important part of our plan.**

**To be the best we need to deliver a great experience to every guest, every time that they visit one of our pubs or restaurants, so if you are hungry for a new challenge it is time to saddle up and join the team**

**Position Summary**

Interact with customers, take food and drink orders and deliver fantastic customer service.

**Key Responsibilities**
- Promote friendly, efficient and effective relationships with all customers and team members
- Approach all work responsibilities with a positive and proactive nature
- Take food and drink orders and deliver these to our guests with fantastic customer service
- Responsible for the payment and accurate charging of all orders taken
- Carry out open and close-down procedures of the bar at specific times
- Ensure bar stock levels are monitored and rotated
- Maintain high standards of cleanliness at the bar and in the customer area
- Maintain the standards of personal hygiene, dress and appearance as detailed by the House Manager.
- Drive sales by up-selling at every opportunity.
- Carry out any reasonable request that may be made by the House Manager and any other member of the management team.

**Essential Qualities**:

- Honesty and reliability
- Fantastic people and social skills
- Proactive and self-motivated
- Love your job - demonstrate a positive attitude all day every day
- Ability to follow company procedures and deliver high standards
- Competent numerical & cash handling skills
- Flexible and adaptable to perform any other duties as required
- Ability to work a variety of shifts including weekends, days, afternoons and evenings

**We value you**:

- Pension Scheme
- Industry recognised Apprenticeship Programme
- 33% Greene King Food & Drink Discount (for all managed pubs including Local Pubs and brands such as Hungry Horse, Eating Inn, Old English Inns and Loch Fyne)
- Excellent Training and Career Progression opportunities across a range of impressive brands and businesses

**Job Types**: Full-time, Part-time, Permanent
Part-time hours: 30 per week

**Salary**: £7.15-£10.51 per hour

**Benefits**:

- Company pension

Schedule:

- Day shift
- Monday to Friday
- Night shift
- Weekend availability

Ability to commute/relocate:

- Colchester: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Food preparation: 1 year (preferred)
- customer Service: 1 year (required)

Work Location: In person



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