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Maintenance Assistant

4 months ago

Cardiff, United Kingdom Urbanbubble Full time

We are looking for a **Building Services Technician Assistant (Maintenance Assistant) **to assist our Building Services Technician in the day to day presentation and maintenance of our new, luxury development You'll provide first line response to all building support requests and work orders raised.

As our go-to person, the one with the know of how to keep the development running like clockwork, you'll ensure that all building services for the development are carried out to a high standard, and are delivered on time and accurately. You will act as the face of urbanbubble with residents, displaying professionalism and genuine care for their property ensuring a first-class customer experience

**What do we offer?**
- We offer amazing benefits such as a basic salary of up £23,500, 10% bonus, enhanced family leave policies, cycle to work scheme, season ticket loan, enhanced sick pay, and much much more
- We also offer enhanced annual leave, including your birthday day off and a day off when you buy your house - we believe that you deserve to celebrate special moments with your loved ones. Family always comes first at ub

**What will you do?**
- Collect work orders daily and complete reactive works and future works to the highest standards.
- Provide updates to the Building Technician for closure of work orders.
- Complete any adhoc maintenance, as agreed with the Building Services Technician / General Manager.
- Carry out decoration and repairs to homes.
- Carry out lighting checks, replacing light bulbs.
- Inform company of any additional works needed at location.
- Identify & communicate potential areas for future works, raising work orders for reactive tasks.
- Complete all paperwork & procedures in set timelines.
- Ensure compliance with Rent Smart Wales and the Letting Code of Conduct.
- Assist with daily visual checks and tests to ensure life safety equipment such as refuge intercoms, fire alarm test, lift intercoms and notices such as direction signs and mandatory signs continue to meet the relevant fire strategy standards.
- Escort visiting maintenance engineers whilst on site.
- Litter picking of external areas and grounds.

**What are we looking for?**
- Experience working in a customer facing, building technician role.
- Great attention to detail.
- Proactive approach.
- Able to work well alone or as part of a team.
- Strong understanding of Health and Safety, Fire Awareness and Manual Handling.
- Previous experience in the cleaning / maintenance industry for luxury residential property or hotels (desirable).
- IOSH Working Safely qualification, or equivalent.
- Able to speak Welsh (desirable).
- Rent Smart Wales qualified - please note, if you are not Rent Smart Wales qualified, we would still love to hear from you... If you are successful, we'll support you through this qualification within your first 3 months with us

**We’re not your usual property company. We’re the North West’s leading property managing agent.**

At urbanbubble, we’re redefining the way properties are run through community building, customer care, and innovation. Thanks to our team, that delivers outstanding customer experiences, we’re proud to serve 14,000 residents and growing. We’re looking for bold, ambitious, resourceful team members to manage and create communities. We want to unlimit what our customers expect, whilst unleashing your true potential. So, what do you say - interested?

We are an equal opportunity employer, and invite applicants to contact us to identify any additional support you may need during the recruitment process.

**urbanbubble** requires people who are professional, hardworking, innovative, passionate; who are effective in their roles and who truly engage with the customer.