Data Protection Advisor

5 months ago

Sunderland, United Kingdom Arriva Group Full time

Arriva is one of the leading providers of passenger transport in Europe, delivering nearly two billion passenger journeys across ten European countries each year.

We have a fantastic opportunity to join our Group Information Security Team as **Data Protection Advisor **reporting to the Head of Data Protection and Group Data Protection Officer.

The Data Protection Advisor will be responsible for providing expert advice and guidance on data protection, GDPR and Privacy by Design. The role will also support on the deployment of the privacy compliance strategy and framework across the Group, and its individual businesses within the UK and Europe. In addition, the Data Protection Advisor will be responsible for assisting and enabling the business to maintain and further develop data protection compliance initiatives in support of separation activities, working across Europe.

The role can be based in either our Sunderland, London or Leicester offices, a minimum of 2 days per week with the rest focusing on where you can best deliver, whilst still allowing for the required work life balance. The role operates Monday to Friday, 35 hours per week with 1 hour lunch per day.

**Acting as a liaison across Arriva business, the Group Data Protection Advisor will be working on the following activities**:

- Supporting the Head of Data Protection and Group Data Protection Officer in all matters relating to the protection of Arriva’s customer or employee personal data, as well as that of any relevant third parties.
- Leading our business wide network of data champions to ensure our best practice guidance and Group data protection policies and standards are followed.
- Coordinating a business wide review of Records of Processing Activities (ROPA), educating all legal entities to ensure they are able to keep up to date documentation that accurately reflects the personal data they process, as required by law.
- Supporting group stakeholders in conducting privacy impact assessments (PIA) and other relevant data protection risk assessments, ensuring all processing of personal data with a high impact has been fully assessed and documented.
- Supporting group stakeholders and the Head of Data Protection and Group Data Protection Officer in investigating data breaches including advising on breach resolution, in accordance with established organisational processes.
- Providing operational support across the business for the response to Data Subject Requests, manage responses to Subject Access Requests in some sensitive cases.
- Developing and maintaining effective tools to assist business areas with ongoing GDPR compliance activities, including supporting the Head of Data Protection and Group Data Protection Officer in strategic activities such as the definition of data protection key performance indicators and targets, and creation of associated reporting dashboards.
- Supporting the Head of Data Protection and Group Data Protection Officer in carrying out data protection compliance assessments and improvements plans, including the production of compliance reports for senior stakeholders.
- Supporting the Head of Data Protection and Group Data Protection Officer in assessing any opportunity to obtain accreditation under certification schemes due to be issued by the European Data Protection Board.

**What we'd like from you**
- Are comfortable and confident in delivering training and awareness programs, including in a face-to-face environment.
- Have robust understanding and demonstrable interest in data protection including relevant data protection laws and regulations, as well as information security and record keeping legislation.
- Have proven experience working with colleagues to deliver, design and implement pragmatic and risk appropriate controls that are designed to support business functions in large, complex multi-supplier/multi-platform environments.
- Are experienced working across a pan-European enterprise in a defederated organisation structure.
- Are experienced in requirements gathering, including through interviews or facilitating workshops.
- Have proven experience of business process documentation and improvements.
- Are experienced in dealing with ISO27001, and PCI-DSS highly desirable.
- Have excellent interpersonal skills with ability to build strong relationships with business and technical stakeholders and suppliers.
- Can demonstrate good communication skills to develop design and present knowledge support materials to users.
- Are able to work independently, prioritise, demonstrate professionalism, enthusiasm and tenacity to create confidence.
- Are able to handle confidential information with integrity.
- Are able to work flexibly in a multi-skilled team and co-ordinate offshore resources to meet our commitments to the business.

**What we can offer you in addition to a competitive base salary**:

- True hybrid working - focusing on where you can best deliver for your customers, whilst still allowing

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