General Handyman/woman

2 weeks ago

London, United Kingdom Pembroke House Full time

**Handyperson / Caretaker**
The Handyperson / Caretaker is a new full-time role at the charity. You will work closely with the
Facilities Manager to ensure our properties are well-maintained and provide a safe and welcoming environment to enable the charity’s wider plans. You will be the eyes and ears of the Buildings Team, spotting, reporting and resolving problems.
You will also play an important part to enable the charity to generate income from its buildings by servicing room bookings. For example setting up rooms, equipment and refreshments as requested.

**Responsible to **Facilities Manager

**Location **The post-holder will work across the charity’s estate in Walworth,
SE17

**Hours of Work **35 hours per week

**Salary **£21,840 - £25,480 (depending on experience)

**Holidays **28 days + 8 Bank holidays + additional 3 days between Christmas and New Year

**Contract length **1 year with the possibility of extension

**Pembroke House**
Pembroke House is a centre for social action and residential community in
Walworth, south-east London.

We were founded in 1885, by students from Pembroke College, Cambridge, as one of the first settlement houses. Shocked by growing poverty and inequality, the pioneers of the settlement movement sought a new approach; taking up residence to live, work and solve problems alongside local communities.

For over 130 years, we’ve been working to bridge traditional divides and unite people - whatever their background or walk of life - in building a better Walworth.
We currently manage two public buildings - Pembroke House and the Walworth
Living Room - as well as three Houses in Multiple Occupation and have plans to take on further buildings in the neighbourhood.

**What will happen if this job is done well?**
- Stewardship: Pembroke House’s buildings will be well-maintained
- Welcome: We will provide a safe and welcoming environment for all buildings users and visitors
- Efficiency: A proactive programme of routine maintenance as well as capacity for responsive repairs will enable issues to be dealt with before they become major problems.
- Income generation: Our self-generated income from room hires and property rental will be secured and supported by responsible buildings management

**Workstream responsibility**

Pembroke House’s work is organised around five key streams. The Caretaker will work within the Enablers workstream, supporting the Social Front Door and
Programming workstreams to deliver their plans.

**Key Relationships**

In this role you will be expected to work closely with other key members of the team.

**Facilities Manager**:

- to support them to deliver the annual maintenance plan and required ad hoc repairs and maintenance.

**Front of House**:

- to ensure that room bookers are happy throughout their booking.

**Caretaker**
**Job description**:

- This job description and person specification outlines the key accountabilities of, and output required from, the potholder as well as skills, qualifications and experience needed in order to carry out the role. It is not a definitive list._

**Main Duties and Responsibilities**

**1 REPAIRS AND MAINTENANCE**
- Undertake general repairs and maintenance of the buildings and their surroundings, including items in the Annual Maintenance Plan, using power tools if required.
- Monitor the state of all properties, taking the initiative to resolve problems encountered or report those which are beyond the scope of the role.
- Maintain the floors in the halls of the two community centres, using floor cleaning machines where appropriate.
- Oversee the work of building contractors whilst on site.

**2 CLEANING**
- Carry out cleaning and grounds maintenance duties, including the external waste storage areas.
- Keep internal storage spaces secure, tidy, safe and accessible.
- Keep footpaths immediately outside buildings clear of rubbish, foliage, snow etc. and undertake gritting duties around all buildings as soon as the need arises.
- Monitor the supply of consumables and replenish them on a regular basis.

**3 SECURITY**
- Respond to any breach of security/sounding of fire and/or security alarms, including out of normal working hours and act as a key holder, on rota.
- Close premises as directed by the Facilities Manager, ensuring that the check-list is completed.

**4 ROOM HIRES AND PORTERING**
- Make ready rooms which are to be used for bookings, ensuring that required furniture, equipment and refreshments are available.
- Troubleshoot buildings-related matters during room bookings.
- Clear and clean rooms after room bookings end and notify Front of House if problems are encountered.
- Receive and distribute goods between premises as appropriate.
- Collect or deliver goods including by car, van and public transport, when required.

**5 HEALTH AND SAFETY**
- Immediately clear away or zone-o hazard areas.
- Undertake checks and record results in relation to fire safety.
- Induct and monitor the work of tra

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