Customer Service Advisor
3 weeks ago
We have an excellent opportunity for a motivated Service Advisor to join our team at Taylors of Boston.
As a Service Advisor, you will be the first point of contact for our Service Department.
Customers are at the heart of everything we do. As such we are looking for a dedicated, hard-working & personable individual who can listen to, engage with & understand customers’ needs and handle them appropriately. We are looking for someone to deliver a great customer experience to all our customers.
**You must be confident that you can**:
- Handle customers (both phone & in person) in a friendly manner.
- Understand their needs & our process, dealing with them professionally.
- Work closely with all members of the Aftersales Team.
- Liaise with the Sales and Parts Departments.
- Give the best advice on our products and services.
**You should also**:
- Possess good organisational and administrative skills.
- Be confident with a computer, as working on various systems forms a significant part of the role.
- Have a full driving licence.
- Be able to work on your own initiative, particularly regarding planning & dealing with day-to-day tasks.
**Requirements**:
This is a full-time position from 8.00 - 17.30 Monday - Friday. With Saturday hours of 8.00 - 12 on a rota basis.
If you enjoy customer care and helping customers to the best of your ability this is the role for you.
**Benefits**:
- Company pension
- On-site parking
Schedule:
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Bonus scheme
Ability to commute/relocate:
- Boston, PE21 7TF: reliably commute or plan to relocate before starting work (required)
Work Location: In person
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