Customer Support Administrator

2 weeks ago


Rochester, United Kingdom Equals One Full time

**Customer Support Administrator**

**Salary**:Circa £23k Per Annum + company pension

Full-time 8 hour shift (1 Hour Lunch Break) Monday - Friday

Work Location:Rochester - free on-site parking

Richard Austin Alloys Ltd, are the UK’s largest privately owned independent Aluminium & Stainless Steel stockholder with an annual turnover in excess of £200 million.

We are now looking to recruit a Customer Support Administrator to be based at our Strood operation.There is an opportunity for the right person to progress within the company.

**The Role**

Administration is the hub of our business. Everything goes through it which makes it a great place to learn about all areas of the organisation. We are looking for an eager individual to join the department and help manage our latest growth plans.

**Key Tasks**
- Processing of works orders in preparation for picking and delivery.
- Loading of customer payments onto the system.
- Booking in of our metals and dealing with any queries.
- Assisting with the control of stock movements on the system.
- Maintaining the paper trail and traceability of our metals through the business.
- Controlling sales delivery notes and prepare for routing of vehicles.

**Key Requirements**
- Ability to prioritise and work in a fast-paced environment.
- Good level of numeracy.
- Ability to work with departments across the business.

**Benefits**

In addition to a competitive salary, you’ll also get to take advantage of a wide selection of benefits which include:

- Potential Quarterly Profit Share.
- Full company induction with ongoing support and training.
- Holiday allowance 25 days per year (plus statutory holidays)
- Free on-site parking.
- Company Pension.



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