Voids Administrator

**Voids Administrator - Property**

**Havant**

**Temp to Perm**

Are you analytical, have advanced Excel skills with ability to extract data including the use of Pivot Tables? If so, this role may be suitable for you.

Our client who works within property maintenance and repairs on behalf of the council has a vacancy within the Voids team to ensure that void properties are returned within the agreed timescales. To assess, update and coordinate the cost analysis Information in a timely manner to meet the Clients requirements. To resolve issues, implementing and maintaining procedures where necessary, to enable continuous improvement of the Voids function.

**Duties**
- Work with the supervisory team to collate and record void estimates and variations ensuring clean information is recorded.
- Submit void estimates and variations to the client, collate and record responses.
- Using Excel data and bespoke databases liaise with the Supervisors to ensure voids works are taking the agreed timescales as recorded in estimates and variations. Flagging up to the Void Manager any issues where variations may be required.
- Assist supervisors with the recording and compilation of sub-contractor quotes and estimates.
- Co-operate with the Void Manager and service coordinators, Supervisors and specialist contractors (e.g. Gas and Environmental) to ensure that the required operatives are available to undertake the work needed to return a property in the correct condition
- Assess on an ongoing basis of the issues with the work on void properties and implement action plans to ensure that work is completed on time.
- Work closely with the Void Manager and the Repairs and Maintenance Manager to strengthen and maintain a good working partnership and to discuss any issues arising regarding void properties in a timely manner.
- Liaise with the client and supervisors to ensure key transfers occur in a timely manner.
- Assist with the co-ordination of work within the Voids team on a day-to-day basis to ensure the correct operatives are sent at the right time and that work is carried out in a cost-effective manner.
- Analysing data, and assist with the implementation service improvements
- Ensure that all databases are updated with accurate and detailed information in a timely manner.
- Provision of general clerical and administrative support including typing, filing, maintenance of relevant records, telephone answering, taking and passing of messages, photocopying and recording and monitoring of incoming and outgoing correspondence.

**Key Skills**
- Very strong IT skills (Intermediate/Advanced Excel knowledge) - demonstrating the ability to extract data and use it.
- Strong decision-making/problem solving skills
- Good understanding of the technical skills required of operatives working in voids
- Able to work well under pressure
- Good Commercial awareness and understanding of the impact of costs
- Knowledge of ‘Systems Thinking’ principles and their implementation an advantage

**Working Hours**

8am - 5pm Monday to Friday

**Salary**

**Job Types**: Full-time, Temp to perm

Schedule:

- Monday to Friday