Trainee Marketing Assistant

3 weeks ago


Newcastle upon Tyne, United Kingdom CHANNEL ALT LTD Full time

**Responsibilities**:

- Greet and assist customers in a professional and courteous manner, in person.
- Respond promptly to customer inquiries and resolve issues efficiently and effectively.
- Maintain a comprehensive understanding of our products/services to provide accurate information and assistance to customers.
- Process orders, returns, and exchanges accurately and efficiently.
- Collaborate with other team members to ensure seamless customer experiences.
- Keep accurate records of customer interactions, transactions, and inquiries.
- Uphold company policies and procedures while delivering exceptional customer service.

**Requirements**:

- Previous experience in customer service or a related field preferred.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and attention to detail.
- Ability to multitask and prioritize in a fast-paced environment.
- A positive attitude and willingness to go above and beyond to meet customer needs.

**Job Types**: Full-time, Permanent

Pay: From £25,959.53 per year

**Benefits**:

- Company events
- On-site parking

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus

Ability to commute/relocate:

- Newcastle upon Tyne: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person

Application deadline: 24/05/2024



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