Payroll & Billing Executive

2 months ago

Grangemouth, United Kingdom RSM Full time

As one of the world’s largest networks of audit, tax and consulting firms, RSM delivers big ideas and premium service to help middle-market businesses thrive. We are a fast-growing firm with big ambitions - we have a clear goal to become the premium adviser to the middle market, globally. This vision touches everything we do, motivating and inspiring us to become better every day. If you are looking for a firm where you can build a future and make an impact, then RSM is the place for you.
**About the department**

RSM’s People Advisory Services help organisations enact their people and talent strategies as well as manage their people challenges using a multi-disciplinary approach in the UK and globally. The team combines RSM’s experts across employment tax, employment legal, payroll, HR, equity reward and global mobility. This alliance of specialists brings clients a unified and seamless service and allows you to be part of a collaborative and cohesive service line striving for excellence, innovation and common goals.

People and Pay (PAP) is the HR and payroll division, delivering cutting-edge and premium payroll software and solutions to an exceptional range of clients. These span from small entrepreneurial enterprises to large corporations, inclusive of top-name brands across industries such as retail, manufacturing, financial services and the public sector to name but a few.

**About the role**

As a Pay & Bill Executive, you will deliver a high quality and accurate payroll and invoicing service to our clients based within the recruitment sector. You will provide a professional and efficient assistant to all clients in respect to the services we provide, dealing with queries and managing third party relationships, with a focus on excellent customer service.

Continuingly adapting to changing landscapes and with a brilliant infrastructure of specialists, training and technology, you will be at the forefront of outsourced payroll. The variety of work will challenge you every day, helping you expand your capabilities and grow professionally This role offers a hybrid working pattern.
- Raising sales invoices and credit notes, uploading to factor accounts and delivering to customers.
- Checking inputted data and making all relevant corrections before completion for review.
- Issuing all payslips and self-bill remittances electronically.
- Organising and prioritising workload in order to efficiently deal with all clients within agreed timescales.
- Handling a cross section of client workloads.
- Dealing with incoming client / customer / temporary worker communications (verbal/written) and understanding the nature of the inquiry in order to resolve it or pass it to the correct individual / department.
- Supporting and sharing knowledge with colleagues to contribute to the effectiveness of the team. This may include providing cover for other team members as and when necessary.
- Managing all aspects of Tax Year end processing for your allocated clients.

The ideal applicant will have working knowledge of end-to-end payroll processing. This will include a reasonable understanding of statutory and legislative regulations, including workplace pensions, and proven experience in MS Office, in particular Excel. You will have experience of month-end and year-end returns and balancing, ideally with the ability to perform manual calculations (but this is not essential). Working in a multi-frequency payroll environment is advantageous.
- Passion for excellent customer service and maintaining quality relationships.
- Strong attention to detail.
- Excellent interpersonal and communication skills, both written and verbal with individuals at all levels.
- Ability to work independently and as part of a collaborative team.
- Good organisation and prioritisation skills, ensuring stringent deadlines are met.
- Flexibility, adaptability, and problem-solving abilities.
- Discretion and ability to maintain confidentiality.

Diversity and Inclusion at RSM

At RSM, we want to create a strong sense of belonging so that people of all identities, backgrounds, and cultures feel they can bring their true self to work. Our clients come from all walks of life. We aim to achieve that same diversity of background, experience and perspective in our own teams, so that we can genuinely understand our client’s needs. Diverse teams bring a broader range of ideas and insights to work. That’s why we’re working together to ensure our firm’s principles and processes support a firm culture that embraces difference and strengthens inclusion.

At RSM we work hard to create an environment where our people can make a difference - to themselves, their career, their teams, and to the success of our firm and clients. We support all our people to work flexibly, to manage their family and other responsibilities alongside their work commitments; we believe this is key to achieving an inspiring and fulfilling working environment.

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