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Control Room Operator

4 months ago

Watford, United Kingdom Connoisseur Recovery Ltd Full time

A Dispatch Controller is required for Connoisseur Recovery based in Watford or Hemel Hempstead

You will join a very busy office environment, handling phone calls. Phone calls may be directly from customers, but we also have contracts with Green Flag, RAC and Call Assist. You will deal with the broken-down motorists by allocating them to one of our team of technicians and recovery drivers.

You will keep customers up to date with their status and ensure all customers are attended to within contractual guidelines.

You must be able to work under pressure in this busy environment.

You will be required to be in the office for the role and hours/shifts are negotiable.

Connoisseur Recovery is an established business which has been running for over 40 years.

Skills Required
The Dispatch Controller will ideally have the following experience:

- Excellent communication skills
- Extremely organized and willing to learn
- The ability to work in a high-pressured environment

Part time, Shift work, weekends, evenings & nights available. Some shifts can be worked remotely from home.

**Job Types**: Full-time, Part-time

**Salary**: £12.00-£15.00 per hour

Schedule:

- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Night shift
- Weekend availability

Work Location: One location