Personal Assistant

2 weeks ago

Crewe, United Kingdom Mid Cheshire Hospitals NHS Foundation Trust Full time

Mid Cheshire Hospitals NHS Foundation Trust (MCHFT) is the organisation which manages Leighton Hospital, Crewe and Victoria Infirmary,
Northwich.

The Division of Women's and Children's covers a range of specialities including Obstetrics & Gynaecology, Maternity services, Acute Paediatrics,
Community Paediatrics and Paediatric Audiology.

We are looking to recruit an enthusiastic and flexible individual to undertake the role of PA in Obstetrics & Gynaecology. The post is offered on a part time basis, 22.5 hours per week working 7.5hrs per day on Monday, Tuesday & Friday.

The PA will offer clerical and secretarial support to the Consultant Team/Specialist Nurse Team as well as other medical staff. This will be a busy and demanding role so only those with previous secretarial experience will be shortlisted - medical secretarial experience would be
advantageous.

**Duties include but are not limited to**:
Efficient secretarial support to the Consultant Team/Specialist Nurse Team.

Dealing with all telephone enquiries.

Audio-typing from dictation, including the updating of patient’s RTT pathways.

Inputting/maintaining/updating data to the hospital databases/systems.

Communicating with the patients/the general public/Doctors/Nurses/Other professions allied to healthcare.

You will be expected to demonstrate provision of a high quality secretarial service, excellent time management and organisational skills, and take responsibility for your team’s performance.

You should have proven leadership qualities and be able to demonstrate integrity and the ability to manage a team and take responsibility for supporting the Trust’s local and national targets.

**The main duties of the role are**:

- Efficient secretarial support to the Consultant Team/Specialist Nurse Team.
- Dealing with all telephone enquiries.
- Audio-typing from dictation, including the updating of patient’s RTT pathways
- Inputting/maintaining/updating data to the hospital databases/systems.
- Communicating with the patients/the general public/Doctors/Nurses/Other professions allied to healthcare.
- General administration duties (e.g. filing, copying)
- Regular validation of open RTT pathways.
- Line management of an Assistant Personal Assistant (APAs)

Applicants should be highly motivated and be able to demonstrate working on their own initiative, but also as part of a team. You will need to have a formal typing qualification, and you will need excellent communication skills. You will be able to act as a role model to others.

Mid Cheshire Hospitals NHS Foundation Trust provides a full range of local hospital and community services for people across East Cheshire (population 399K) and West Cheshire and Chester boroughs (population 357K).

The Trust provides high quality planned and unplanned/emergency care, cardiac and critical care as well as child health, maternity services, and intermediate care across our sites at Leighton Hospital in Crewe, Victoria Infirmary in Northwich, and Elmhurst Intermediate Care Centre in Winsford. The Trust provides 500 beds and employs over 5,000 members of staff.

An extensive range of community services is provided across 26 medical centres and schools by our community arm, Central Cheshire Integrated Care Partnership, in collaboration with Cheshire and Wirral Partnership NHS FT and the South Cheshire and Vale Royal GP Alliance. With the formation of Integrated Care Systems in July 2022 the Trust became a strategic partner in both Cheshire East and Cheshire West and Chester ‘places’ and is part of the Cheshire and Merseyside partnership caring for a population of over 2.7million.

During the Coronavirus pandemic, the Trust was recognised nationally for its ‘Be Safe Be EquiPPEd’ campaign, which aimed to make the Trust as safe as possible for staff and patients, through supporting the correct use of PPE.

At Mid Cheshire, our mission is to inspire hope and provide unparalleled care for the people and communities of Cheshire, helping them to enjoy life to the fullest.

Daily tasks will include the following

Providing efficient secretarial support to the Consultant / Specialist Nurse team.

Ensuring compliance of the Referral to Treatment (RTT) targets with regular validation of patient pathways.

Audio typing from dictation.

Communicating with the patients/the general public/Doctors/Nurses/Other professions allied to healthcare.

Assisting the team with the booking/cancellation/alteration of clinics, ensuring full utilisation of clinic capacity

Diary management

Supervising and supporting the APAs within your team to ensure clinic turnaround targets are achieved.

Dealing with all telephone enquiries.

Inputting/maintaining/updating data to the hospital databases/systems.

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