Av Field Engineer
2 weeks ago
**AV Field Engineer | London | £30,000 - £40,000 | On-Site**
- Are you ready to jump-start your career as an AV Engineer?_
- Do you want to work for a leading global provider of IT solutions?_
- Do you enjoy working in client-facing positions where you can interact with people regularly?_
- You will join a global technology solutions provider to offer installation, maintenance, and repair services to an extensive range of clients. You will be responsible for all IT assets, including providing diagnoses and resolutions for various hardwareperformance issues and make decisions in regard to this. You will be ensuring that the client has the best quality experience no matter what situation they are in and offering friendly, helpful support for any issues that may arise. You will be part of a companythat truly values your expertise and will continue to invest in your development so that you are able to move up through the business._
**What would you be doing?**
- Responsible for installing, maintaining, and repairing company and multi-vendor systems
- Contribute directly to the implementation of new company service solutions or projects
- Work closely with engineers across the business; Network, Systems and Desktop Support
- Using your skills in problem-solving to identify and resolve issues affecting computer operation systems and provide high-quality support to those affected
- Training client employees on the use of hardware and software systems
- Develop technical knowledge of each system within company profile and specialized knowledge of certain nominated areas
**What would you get back?**
- Paid training
- Paid Certifications
- Annual Pay Reviews
- Competitive Bonus Schemes
**You need to have**
- 2+ years experience in a field support capacity, with specific experience in the configuration, implementation and maintenance of IT assets
- Strong knowledge of Microsoft Desktop OS
- Knowledge of Incident Management
- Knowledge and practical experience troubleshooting and supporting local area data networking
- Good understanding of Microsoft Productivity Applications such as Office and Outlook
**Would be a bonus if you had..**
- Working knowledge of MacOS
- Working knowledge of ServiceNow tool
Sounds too good to miss? Please apply
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