Operations Supervisor

2 weeks ago


Dunstable, United Kingdom TeamSport Full time

**Track Manager**

At TeamSport Indoor Karting we always create a safe, unique, and exciting experience for everyone We are now recruiting for an Operations Safety Supervisor known internally as Track Manager to manage a series of customer-focused roles at Dunstable.

**About the opportunity**

The Track Manager will be the main point of contact and the face of TeamSport for the entire on-track experience of every TeamSport customer and driver.

Your role will be based primarily around the track and spectator areas and podium - you be responsible and focus on the following areas.

**Your Duties**
- directly managing the day-to-day operation of the site
- ensuring that safety remains at the forefront of all crew members working at the site
- responsible for the brand standards at site
- ensuring that all Standard Operating Procedures are continuously and rigorously followed and understood by all crew members through regular training sessions and comprehensive inductions
- administration, including rotas, compliance with Health and Safety, stock control, recruitment, and training
- oversee our track operation including training, service, standards, stock and financial controls
- finance - Working with the General Manager to achieve and exceed levels of profitability

This is a full-time position; shifts are based on 42.5 hours per week. Monday to Sunday, including weekends and late evenings. Flexibility is vital for this role. In return, we offer a great place to work, quarterly bonuses, and career progression.

**About You**
- At least 2 years' management experience within the Leisure/Hospitality Industry
- Experience of working within the hospitality industry is desirable
- The ability to work flexible hours, including evenings and weekends
- Enthusiastic and proactive
- The ability to lead, manage and motivate a team and drive results is also essential
- Approachable by customers and your team
- Think on your feet
- Putting yourself in our customer's shoes
- Examples of being customer-focused
- Managed a team of more than 10 team members.
- Hold a qualification in leadership.

**Application Process**

If successful, you will be invited to either a face-to-face interview at the site or via a Zoom call interview.


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