Head of Admissions

6 months ago

London, United Kingdom Inspired Full time

Inspired Education is the leading global group of premium schools, with a portfolio of over 100 premium private schools spanning six continents which utilise proven educational practices from every corner of the globe, ensuring over 80,000 students receive a world-class learning experience from Kindergarten to Year 13. In addition, we are delighted to be recognised in the top 10 highest value private companies in the UK by Beauhurst.

In over 24 countries, Inspired schools are individually developed and anchored in the vibrant cultures of their respective locations. They collectively form an international family of schools that nurtures each student's academic and personal development in a progressive, dynamic, and innovative learning environment.

By joining our award-winning team of over 12,000 employees, you can work in state-of-the-art facilities alongside industry-renowned educators and leaders in some of the world's most desirable locations. We invest heavily in our team members who enjoy industry-leading professional development, exceptional career opportunities, and mobility across our group.

**ROLE SUMMARY**:

- As part of the Inspired Online Senior Management team, you will be responsible for leading the Admissions and Customer services team to deliver the strategic and operational goals for Kings Interhigh.- This will include:
- Implementing and driving Quality Standards across all areas of the admission team.
- Working closely with marketing and education teams to ensure the lead pipeline is managed effectively throughout the customer journey.
- Achieving and exceeding admission targets, driving conversion levels and providing outstanding customer experience.
- Effectively managing seasonal peaks in volume activities and implementing efficient systems to ensure high quality of customer support.
- Providing continuous learning and development to enable the team to effectively and consistently perform to the standards required.
- Providing leadership input to the Senior management team on customer feedback, trends, and competitor sentiment.
- Partnering effectively with all parts of the business to drive success. This is particularly important with Marketing and Education Operations (family liaison, student onboarding, time timetabling).
- Developing an organisation that will deliver long-term success, through effective talent mapping, recruitment, team development and engagement.
- Implementing the most effective approaches to customer conversion and experience
- Using BI data to support resourcing decisions, staff capacity, utilisation, and flexible working patterns to maximise customer experience.
- Driving best practice and on-going improvement programmes
- Identifying process improvements and drive and embed sustainable change initiatives.
- Implementing reviews and ensuring the outcomes are prioritised as key business initiatives.
- Establishing student number forecasts which are based on accurate and live data and empower other teams to plan resources accordingly.
- Using omnichannel tools effectively to drive customer experience, engagement, and success.
- Managing performance data to ensure customer experience is always excellent.

**KEY RESPONSIBILITIES**:

- The Head of Admissions will be a graduate, ideally with an MBA/MSc combined with proven experience in managing student admissions and/or customer services in a high volume, quality driven and fast changing environment. A background in educational leadership would also be a highly suitable grounding for this role.-
**THE IDEAL CANDIDATE WILL HAVE**:

- Ability to drive outstanding customer experience in a growth environment with

evidence of delivering results.- Ability to drive and effectively manage a team to achieve outstanding customer experience.
- Experience of collaborating effectively with an international client base.
- Demonstrable success in nurturing and converting customer leads and then providing outstanding customer service thereafter.
- Well-developed listening skills, with the ability to translate customer requirements into tangible service options.
- Strong analytical skills, with a good eye for detail, making a valuable contribution to decisions relating to the development of Inspired Online Schools offering in the marketplace.
- Highly aware of the technology and how latest trends can enhance the customer experience.
- A flexible, highly energetic approach and the ability to thrive in a business with a fast changing, collaborative, delivery culture.
- Confidence to communicate to key internal and external stakeholders.
- Excellent interpersonal communication skills with the ability to form good relationships both internally and externally with respective customers.
- SAFEGUARDING-
#LINK

  • Head of Admissions

    2 weeks ago

    London, United Kingdom Mays Region - Modern Woodmen of America Full time

    Reporting directly to the Head as a member of the Senior Leadership Team, the Head of Admissions will provide inspiring and strategic leadership of the school’s admissions activities across the whole school (Nursery to Year 8). This role has a significant strategic element as Brighton College Prep Kensington seeks to differentiate itself within a...

  • Head of Admissions

    3 weeks ago

    London, United Kingdom LONDON SCHOOL OF ECONOMICS AND POLITICAL SCIENCE Full time

    LSE is committed to building a diverse, equitable and truly inclusive university Admissions - Recruitment and Admissions Academic Registrar’s Division Head of Admissions Salary from £61,870 to £71,292 pa inclusive with potential to progress to £78,762 pa inclusive of London allowance The role In this strategic leadership position, you’ll draw on the...

  • Head of Admissions

    7 months ago

    London, United Kingdom Inspired Full time

    **ROLE SUMMARY**: - As the Head of Admissions, you will be responsible for leading the acquisition and conversion, including the outreach and recruitment events and supporting the retention strategy.- - The Head of Admissions is expected to have a whole school approach and ensure that they understand the importance of daily school life and school events in...

  • Head of Admissions

    5 months ago

    London, United Kingdom Inspired Full time

    Inspired Education is the leading global group of premium schools, with a portfolio of over 100 premium private schools spanning six continents which utilise proven educational practices from every corner of the globe, ensuring over 80,000 students receive a world-class learning experience from Kindergarten to Year 13. In addition, we are delighted to be...

  • Head of Admissions

    5 months ago

    London, United Kingdom Inspired Full time

    Inspired Education is the leading global group of premium schools, with a portfolio of over 110 premium private schools spanning six continents which utilise proven educational practices from every corner of the globe, ensuring over 85,000 students receive a world-class learning experience from Kindergarten to Year 13. In addition, we are delighted to be...

  • Head of Admissions

    6 months ago

    London, United Kingdom Inspired Full time

    Inspired Education is the leading global group of premium schools, with a portfolio of over 100 premium private schools spanning six continents which utilise proven educational practices from every corner of the globe, ensuring over 80,000 students receive a world-class learning experience from Kindergarten to Year 13. In addition, we are delighted to be...

  • Head of Admissions

    7 months ago

    London, United Kingdom Highgate School Full time

    **Are you an empathetic leader with excellent organisation and customer service skills?** This is an opportunity for a forward-thinking professional to fulfil a key ambassadorial and leadership role for a leading School and Charity. Don’t be put off by the job title. Experience of Admissions work is not essential; indeed we are actively keen to meet...

  • Head of Admissions

    5 months ago

    London, United Kingdom Inspired-Education Full time

    **Background** A definitive statement of excellence in private education, Inspired is a co-educational, non-denominational, independent school group designed to inspire students to achieve their maximum potential in a nurturing, progressive academic environment from ages 1 to 18. Inspired offers a fresh and contemporary approach to education by...

  • Head of Admissions Manager

    1 month ago

    London, Greater London, United Kingdom Burman Recruitment Full time

    Job Opportunity: Head of AdmissionsWe are seeking a highly experienced professional to lead our admissions team at a prestigious University. The successful candidate will have a strong background in higher education admissions and a proven track record of policy review and implementation.Key Responsibilities:Support with Clearing Planning and...

  • Strategic Admissions Leader

    2 weeks ago

    London, Greater London, United Kingdom Mays Region - Modern Woodmen of America Full time

    Reporting directly to the Head as a member of the Senior Leadership Team, the Head of Admissions will provide inspiring and strategic leadership of the school's admissions activities across the whole school (Nursery to Year 8).This role involves a significant strategic element as the school seeks to differentiate itself within a competitive landscape. The...

  • Head of Admissions and Student Enrolment

    4 weeks ago

    London, Greater London, United Kingdom Inspired Education Group Full time

    Role Summary:Falcons School, a one-form entry co-educational setting for girls and boys aged 2-11, seeks a highly skilled and experienced professional to lead the admissions process.As the Head of Admissions, you will be responsible for leading the acquisition and conversion of students, including outreach and recruitment events, and supporting the retention...

  • Strategic Admissions Leader

    4 weeks ago

    London, Greater London, United Kingdom Mays Region - Modern Woodmen of America Full time

    Key Responsibilities:The Head of Admissions will provide inspiring and strategic leadership of the school's admissions activities across the whole school (Nursery to Year 8). This role has a significant strategic element as Brighton College Prep Kensington seeks to differentiate itself within a competitive landscape that includes the foremost schools in...

  • Head of Admissions and Student Recruitment

    4 weeks ago

    London, Greater London, United Kingdom Inspired Education Group Full time

    Role Summary:Falcons School, a one-form entry co-educational setting for girls and boys aged 2-11, seeks an experienced professional to lead the admissions and student recruitment process.As the Head of Admissions and Student Recruitment, you will be responsible for developing and implementing a comprehensive admissions strategy, ensuring the school's...

  • Admissions Tutor

    6 months ago

    London, United Kingdom Regent College London Full time

    **Job description** **Job title**:Admissions tutor **School/Function**:School of Business and Enterprise **Location**:London (Regent House, WC1) **Responsible to**:Head of School / Head of Programme **Responsible for**:Admissions, Learning & Teaching **Salary Range**:£40,000 - £50,000 per annum **Job description** **Overall purpose** The purpose...

  • Admissions Director

    4 weeks ago

    London, Greater London, United Kingdom The GDST Full time

    Blackheath High School is seeking a professional and inspiring leader to oversee the admissions process across all entry points.As the Head of Admissions, you will be responsible for ensuring a warm, welcoming, and positive impression of the school for prospective parents and pupils.Key responsibilities include overseeing and directing all aspects of...

  • Admissions Assistant

    6 months ago

    London, United Kingdom Australasian Recruitment Company Full time

    **ADMISSIONS ASSISTANT** A social science specialist university in the heart of London is looking for an Admissions Executive to join the team on a temporary basis! **ADMISSIONS ASSISTANT ROLE**: - Recruiting high-calibre applicants for open enrolment executive courses, typically these participants will hold director, board level, or c-suite jobs - Being...

  • Marketing and Admissions Professional

    3 days ago

    London, Greater London, United Kingdom Victoryoncology Full time

    Join Our Team as a School Admissions and Marketing SpecialistWe are seeking a highly motivated and organized individual to join our team as a School Admissions and Marketing Specialist. As a key member of our admissions team, you will be responsible for managing the school's admission process from initial enquiry through to pupils joining the school.The...

  • Academic Director, Admissions and Quality

    3 days ago

    London, Greater London, United Kingdom LONDON SCHOOL OF ECONOMICS AND POLITICAL SCIENCE Full time

    LSE is a world-renowned institution for the study of social sciences.Our Admissions team plays a vital role in shaping the future of our students. As an Academic Head, you will lead this team to deliver exceptional applicant experiences.The salary for this position ranges from £61,870 to £71,292 per annum, with potential to progress to £78,762 per annum...

  • Head of Marketing

    6 months ago

    London, United Kingdom Cognita Schools Full time

    **The Role**: Cognita is an extraordinary group of diverse yet connected schools, spanning sixteen different countries. We share one common purpose: to create an inspiring world of education that builds self-belief and empowers individuals to succeed. With over 100 schools in Europe, Latin America, Middle East, North America and Asia, we employ 15,000...

  • Head of Admissions and Application Management

    5 months ago

    London, United Kingdom Kaplan International Full time

    **Head of Admissions and Application Management - Canadian Partners** **Reference number**: JR236260 **Location**:London - Travel required for approximately 2 weeks per year **Working pattern**: Full-Time, 37.5 hours per week **Contract Type**:Permanent **Number of roles**:1 **Salary**: Competitive + Bonus potential We are looking for a **Head of...