End Point Assessor
2 weeks ago
**We are looking for innovative, approachable **Customer Service** **professionals who are looking to transform their careers and help shape the next generation of industry experts. If you already have an assessor qualification or have quality experience within the **Customer Service** **sector this could be the opportunity for you.**
As one of our innovators of the future you can enjoy a supportive culture with a real emphasis on personal and professional development. We help our people maintain their occupational expertise and support their continuous professional development through training, workplace experience, professional memberships and more.
**This is a great opportunity to enjoy a more flexible approach to your working hours, a better work/life balance and the chance to use your skills and experience to really make a difference.**
If you are looking for a rewarding role in an organisation with a long-established reputation and are passionate about contributing to the ongoing success and continuous improvement of your industry, then look no further.
**What you will be doing**:
You will join our business as an End Point Assessor, delivering aspirational assessments with integrity, approachability, and resourcefulness.
Reporting to an End Point Assessor Manager, you’ll be working with apprentices and their employers to plan, carry out and report on End Point Assessments. Making decisions for apprenticeship standards and overall grades, you’ll use your expertise to make fair and independent assessment judgements against the standard’s grading criteria. You’ll also carry out administration and keep your sector knowledge up to date.
With a great work/life balance, and with the support of our expert and friendly team, you’ll have the chance to not only help people improve their prospects, but to help our business achieve its ambitions.
**As an EPA your role will be varied and flexible and will include working from home and visits out in the field within the sector you specialise in.**
**Who you are**:
You have a wealth of professional experience in Customer Service, having worked in any of customer service sectors for minimum of 2 years. Able to interact with a wide range of learners, you’re empathetic yet effective in your tasks and a keen communicator, whether that’s written or verbal. You’ll be confident working autonomously but also a keen team player. Your time management and administration skills will be second to none.
**What you’ll need**:
A proven passion for and hands-on experience within Customer Service. Access to a vehicle is a must, and you’ll be familiar with MS Office and other IT systems (training will be provided for EPAPro).
**What we offer**:
And to get you started, we also offer:
- A comprehensive onboarding programme
- Full training designed to transform you into a professional End Point Assessor.
- Protected and comprehensive CPD time to maintain your occupational competence.
**Ref no**:5808
**Salary**:£26,775 - £27,825 Annual
**Careers site role category**:End Point Assessors (EPA)
**Area**:Birmingham, Worcester, Stoke
**Contract Type**:Fixed Term Contract
**Full Time/Part Time**:Full Time
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