Food and Beverage Assistant

6 months ago

Manchester, United Kingdom Crowne Plaza Manchester Full time

**What you’ll be doing**

Full/Part time roles avaiable - Crowne Plaza Manchester City Centre is looking for warm, welcoming and outgoing individual to join the Food and Beverage team. Working in the Glasshouse Bar and Restaurant you will deliver exceptional service to each one of our guests whether it be first thing in the morning as they enjoy a leisurely breakfast or last thing at night at they relax at the bar. As a food and beverage assistant you will have a natural passion for hospitality you will ensure that all guests are served in a professional and friendly manner.

**Who you’ll be working for**

Crowne Plaza Manchester City Centre opened its doors in 2008 and has been wowing our guests since then. Perfectly situated in the heart of Manchester in the trendy Northern Quarter, Victoria and Piccadilly Stations and Shudehill Tram and Bus Interchange are all within a short walking distance of this stunning city centre hotel. With the Manchester Arena, The Printworks and the Manchester Arndale centre on our doorstep we attract guests from all over the world for lots of different reasons With 228 bedrooms, a gym, meetings rooms and our cosy and inviting glasshouse bar and restaurant we really are a spectacular place to start your Centre Island career journey.

**Our Values**

At Centre Island you’ll be joining a growing family of 9 hotels with over 600 employees. At Centre Island whether you’re working at our branded IHG hotels or our independent boutique, we deliver the brand with Centre Island Values. All our employees are engage &, enthusiastic with a Centre Island personality.

We believe our values are an integral part of our business and our teams strive to always:

- Act with **INTEGRITY **and **CARE**:

- Be **ENGAGED** with customers and colleagues alike
- Have **PASSION **and take **OWNERSHIP **in everything they do
- Strive to be **CREATIVE** to continuously improve

**What we offer you**
- 28 Days holiday increasing to 33 days after your 5th year of service
- Discounted meals on duty & full uniform provided
- Access to IHG’s worldwide Employee Rate and Friends & Family discount schemes
- Internal Rewards programme where you can get recognised with Love 2 Shop vouchers for demonstrating great work
- Training & Development and the opportunity to work with a fast paced, customer-focused company

**Main Duties and Responsibilities**:
1. Deliver an outstanding F&B experience to our guests

2. Understand & deliver our drinks/food menu

3. Be the first point of communication for our guests in the F&B outlets

4. Ensure policies & procedures are followed including cashing up the end of your shift

5. Provide a polite & professional service to our guests at all times

6. Ensure the F&B outlets are presentable at all times

7. Up-selling in line with latest department targets/incentives

8. Comply with H&S regulations

9. Bringing food & drink to the guests table

10. Work with a large team on a daily basis and support each other with development

**The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.**

**So go on - show us how your passion and personality are the perfect fit to deliver memorable experiences to our guests**

**Job Types**: Part-time, Zero hours contract

**Salary**: From £11.00 per hour

**Benefits**:

- Discounted or free food
- Employee discount
- Gym membership
- Store discount

Day range:

- Holidays
- Monday to Friday
- Weekend availability

Shift:

- 8 hour shift
- Day shift

Work Location: In person

Reference ID: Food & Beverage

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