Customer Service and Logistics Co-ordinator

3 weeks ago

NewtonleWillows, United Kingdom Page Personnel Secretarial & Business Support Full time

**Client Details**

Our client is a world wide manufacturing company which is a leader in their market. This is a excellent opportunity to get your foot in the foot in the door and get some really valuable experience in customer service and logistics

**Description**
- Managing and prioritising your workload to deliver customer excellence
- Managing our Customer order book end to end, ensuring orders are processed accurately and on time
- Keeping Customers informed of any changes; escalating, owning and resolving issues - collaboration with both our internal teams & partners and influencing our logistics partners will be key to success in this role
- Resolving non-conformance delivery queries
- Reporting, reviewing and taking actions to drive out non-conformance, working with our partners to improve service performance
- Logistics Invoicing
- Stock reconciliation and inventory management support

**Profile**
- You're passionate about customer excellence
- You work well under pressure
- You're proactive & self-motivated
- It goes without saying that you're a team player
- You're resourceful with good problem-solving skills
- You're able to influence & challenge others
- You're a great communicator
- Sage (preferred)

**Job Offer**

No matter where you work in our business you will be entitled to the following; these are just some of the **benefits**;
- 25 days holiday
- Private medical cover
- Your birthday off work
- 1 day a year off work to volunteer in the community
- A generous pension scheme
- Annual Bonus

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