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Support Worker

4 months ago

Tower Hamlets, United Kingdom Look Ahead Housing and Care Full time

**Job profile**:

- The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.
- **Job details**:
**Job details**:

Job reference
- REQ004517
- Date posted
- 02/02/2023
- Application closing date
- 05/03/2023
- Location
- Tower Hamlets
- Salary
- £23,019
- Package
- 40 hours per week, plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more.
- Contractual hours
- 40
- Basis
- Full time
- Job category/type
- Full Time
- **Support Worker**:

Job description
- **Recruiting for Mental Health Support Workers x2 to join our Service in Tower Hamlets, Cannon Street Road**

£23,019 per annum, working 40 hours per week, plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more.

**Shift pattern**:
8am - 4pm

2pm - 10pm

**Job Overview**:
**Skills, Knowledge and Experience**:
**Essential**:

- Adept use of Microsoft programmes and the ability and willing to learn how to use new recording and reporting software
- Experience working in Mental Health, ideally as a Support Worker

**Desirable**:

- Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector
- Psychology background
- First hand experience working with Mental Health

**Key Responsibilities**:

- Building supportive, trusting relationships with customers and creating a positive atmosphere
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities
- Conducting key work sessions as required, that are innovative and engaging in order to achieve Support Plan goals
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of ‘positive risk taking’
- Providing support with daily living activities, including practical assistance to support customers to independent living e.g. budgeting, cooking, establishing a night time routine
- Supporting customers to maintain a healthy environment and where appropriate assisting them to clean their accommodation and maintain good personal hygiene
- Assisting in the recording and reporting of customer incidents
- Managing customer referrals, completing assessments and obtaining and maintaining all relevant paperwork

**Person Specification**:

- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Flexible
- Open to feedback and self development
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is essentially customer-focused
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behaviours
- We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. _
- This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation._