Sales Coordinator

4 weeks ago


Redditch, United Kingdom Thorlux Full time

DEPARTMENT: UK Sales, based at Thorlux Lighting in Redditch

RESPONSIBLE TO: UK Sales Office Manager

PURPOSE OF JOB: To provide the link between the customer and the company for prices, product information, availability, despatch information and the taking of orders.

MAIN TASKS:
Follow up on agreed quotations/projects to gain further information to convert to orders

Prepare and load quotations onto the CLM/M3 System for the company's products and forward to customers accordingly

To maintain project and customer records on the CRM system.

Appraise customer orders placed and enter onto the M3 Order Processing system

Understand customer requirements and demands by building and maintaining relationships with customers both New and existing.

Liaise with other departments to obtain the information the customer requires.

Deal with customer returns and goods returns agreements.

Observe company Health and Safety regulations and encourage others to do so.

Ensure that equipment is properly used and maintained.

Carry out any task delegated by the Sales Office Manager or the Sales Correspondent Team Leader.

To communicate effectively and professionally, verbally and in writing to customers and other staff at all times.

To show a degree of flexibility with regards to working hours.

To convey a professional manner at all times.

**Salary**: £23,000.00-£24,000.00 per year

**Benefits**:

- Company events
- Company pension
- Discounted or free food
- Flexitime
- Free parking
- Health & wellbeing programme
- On-site parking
- Sick pay

Schedule:

- Flexitime
- Monday to Friday

Supplemental pay types:

- Bonus scheme

Work Location: In person


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