Care Coordinator

2 months ago


Waltham Cross, United Kingdom Optimam complex care - jothbel care Full time

**About us**

Optimam complex care - jothbel care is a small business in Waltham Cross. We are professional, agile and our goal is to Become known as the number 1 provider of care in the UK.

Our work environment includes:

- Modern office setting
- Food provided

**Full Job Description**

**The Care Coordinator's duties will include**:

- Accepting care packages and assigning care workers to service users in an appropriate manner;
- Producing care workers’ rotas and managing the roster software;
- Ensuring that service user and care worker files are complete;
- Using electronic monitoring software to monitor care workers’ attendance and timeliness for visits;
- Arranging care reviews and risk assessments for service users with the field nurses;
- Conducting telephone monitoring and service user visits and ensuring service quality;
- Recruiting care workers;
- Managing care workers and conducting care worker supervisions;
- Representing the company during meetings with officials and service commissioners;
- Attending training events and ensuring that skills and knowledge of industry best practice is kept up-to-date;
- Ensuring that our service complies with CQC requirements;
- Ensuring that the highest standards of care are maintained at all times.

The role of Care Coordinator is a key role in the company. In order for the Care Coordinator to perform effectively, the successful applicant will have had previous experience and will also possess the following key attributes, which must be demonstrated at interview:
**Essential Attributes**
- Self-motivated and proactive.
- Extremely responsible.
- An excellent communicator.
- Strong problem-solving skills and ability to think outside the box.
- Impeccable attention to detail.
- Strong interpersonal and customer service skills.
- A keen team player.
- Ability to take initiative.
- The drive to learn and succeed.
- Reliable and Trustworthy.
- High integrity.
- Sound judgement.
- Flexible.

**Essential Skills and Experience**:

- At least two year’s experience as the Care Coordinator of a domiciliary/complex care agency;

**Job Types**: Full-time, Permanent

**Salary**: £28,000.00-£30,000.00 per year

**Benefits**:

- Flexitime
- Language training provided
- Referral programme

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Commission pay
- Performance bonus
- Tips
- Yearly bonus

Ability to commute/relocate:

- Waltham Cross: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Care Coordinator: 2 years (preferred)

Work Location: One location

Expected start date: 06/02/2023



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