Quality and Governance Facilitator

6 months ago


North Harbour, United Kingdom Partnering Health Full time

Partnering Health Group are an established and expanding healthcare organisation responsible for providing a variety of urgent and primary health care services across Hampshire.

We have a fantastic opportunity to join the Governance team as a **Quality and Governance Facilitator**, based at our head offices in North Harbour**. **You may be expected to travel across Hampshire and the Isle of Wight to our services. There is also the provision for some home working.

**The Role**:
As a **Quality and Governance Facilitator** you will be working as part of the Clinical & Quality team. To facilitate managers to evidence compliance with robust governance processes such as incident reporting, risk and complaints management to ensure the safety of our services. You will promote shared learning and quality initiatives, and work to ensure these are embedded in practice, demonstrating a well-led organisation.

**Hours**: You will join us on an either full OR part time, permanent basis. Part time up to 20 hours per week or full time (37.5hrs a week)

**Quality and Governance Facilitator Duties & Responsibilities**:

- To maintain internal processes and communication systems that support the Clinical and Quality Directorate team to deliver an integrated governance function. This ensures that PHL can demonstrate that its services are Safe, Effective, Caring, Well led and Responsive.
- Work with the Governance Managers to ensure systems and processes are in place which assure that all aspects of clinical risk are managed appropriately at every level.
- This includes incident and complaint reporting and monitoring and analysing data for trends.
- Schedule, facilitate monthly Safeguarding Committee, Policy Review Group and Medicines Management meetings, preparing case notes, taking minutes, and tracking any actions arising, ensuring these are followed up in time for following meetings.
- Support services with training and resources to use Datix Incident Reporting System effectively and accurately.
- To provide operational advice to patients, relatives, and carers, and, if necessary, refer enquiries on to the relevant person to support their enquiry.

**Quality and Governance Facilitator Skills and Experience**:

- Ability to manage audits and ensuring service compliance to an audit schedule and identifying trends.
- Ability to prepare and produce concise yet insightful communications and reports for dissemination to stakeholders and colleagues as required.
- Efficient skills in Microsoft Office, databases and the ability to use internal Clinical Systems once trained.
- Experience of working closely with people, in challenging situations, demonstrating utmost respect, dignity and empathy.
- Knowledge of Governance principles and Quality Improvement cycles.
- Knowledge of investigating incidents and complaints, and the importance of understanding patient centred outcomes and complaint responses.
- Experience of communicating directly and confidently with complainants.

**Benefits**
- ** Bike2Work Scheme.** With the Bike2Work scheme you can save up to 42% on bicycles and cycling equipment.
- ** DSE Eye Tests and Spectacles.** To promote the importance of good eye health staff can claim up to £25 for an eye test and up to £50 for spectacles.
- ** Employee Assistance Program - 24 hour helpline.** Supporting you and your family through life's ups and downs including counselling, legal information, bereavement support, medical information and CBT self-help modules.
- ** Employee Recognition - 'On the Spot' and 'Extra Mile' Awards.** We aim to truly reward employees, so that they feel valued and motivated.
- ** Family Friendly Policy.** A commitment to support staff with their work/personal life balance by supporting staff through all aspects of maternity, adoption, paternity and shared parental leave. Including, paid leave for staff undergoing fertility treatment.
- ** Flexible Working.** Certain roles have the benefit of being able to work flexibly. This means you can plan your work around your life, rather than planning your life around work.
- ** Long Service Award.** We celebrate our staff's commitment to PHL Group and their achievements after 5 and 10 years of service.
- ** Menopause Support.** We have signed the Menopause Workplace Pledge and will cover the cost of an annual HRT subscription for staff going through the menopause.
- ** NHS Discount - Blue Light Card.** Staff are eligible for the Blue Light Card which offers a range of official discounts from large national retailers to local businesses in a wide range of categories including holidays, cars, days out, fashion, gifts, insurance, phones and much more
- ** Paid Sick Pay.** Staff are entitled to 10 days paid company sick pay, per year.
- ** Pension.** Employees have access to the company pension scheme with The People's Pension.
- ** Professional Development.** Investing in supporting the development of our employees is important to us. We provide a wide range



  • North Walsham, Norfolk, United Kingdom Suffolk GP Federation Full time

    Job DescriptionWe are seeking a highly skilled and experienced Specialist Diabetes Nurse to join our team as a Risk and Quality Facilitator. This is a permanent contract, one day per week, and offers a unique opportunity to work with a progressive service that prioritizes innovation, service development, and education.About the RoleThe post holder will work...

  • Workshop Facilitator

    6 months ago


    North West London, United Kingdom Fresh Arts Full time

    Fresh Arts C.I.C is a new Arts Council England NPO based in Brent. We are committed to making the arts more accessible for children from all backgrounds. Fresh Arts C.I.C runs a year-round programme encompassing the best in arts participation activities for children and cultural education and outreach work for both its community and the sector. This role...

  • Learning Assistant

    6 months ago


    North Harbour, United Kingdom City of Portsmouth College Full time

    **Job Title**: Learning Assistant **Location**: Portsmouth (Various roles at Highbury, North Harbour or Sixth Form) **Salary**:£21,222 - £22,132 per annum (Full-Time Equivalent) **Job Type**:Part-Time, Permanent **Working Hours**: 16- 30 Hours per week, 36 Weeks per year **About City of Portsmouth College**: As the newly merged City of Portsmouth...


  • North Shields, United Kingdom Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust Full time

    A rare and exciting opportunity is available for an exceptional nurse and educator to join the Practice Education Team as a Practice Placement Facilitator. This senior role is key in ensuring the trust is the best place to work and train, by supporting practice placement learning, growing our future nursing workforce and working with our University partners....

  • Innovation Facilitator

    7 months ago


    North Shields, United Kingdom Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust Full time

    An exciting new opportunity has arisen within the Innovation, Research & Development Team (IR&D)at Northumbria Healthcare NHS Foundation Trust (NHCT) to join the team as an Innovation Facilitator. The post holder will work closely with the Director of Innovation, supporting and facilitating the delivery of innovation programmes and projects in NHCT, and....

  • Facilitator 4.5 Days

    6 months ago


    North West London, United Kingdom Fresh Arts Full time

    Fresh Arts C.I.C is a new Arts Council England NPO based in Brent. We are committed to making the arts more accessible for children from all backgrounds. Fresh Arts C.I.C runs a year-round programme encompassing the best in arts participation activities for children and cultural education and outreach work for both its community and the sector. This role...

  • Project Quality Lead

    6 months ago


    North West, United Kingdom Millbank Group Full time

    Project Quality Lead **Employment Type** Permanent **Location** Warrington - Hybrid working arrangements Are you experienced and have good knowledge of Project Quality (Iso 9001, IRCA) with a strong QA and QC background? Do you have experience of working on highly regulated projects, i.e., Nuclear, Defence, Marine? Do you have or are able to attain UK...


  • North Tyneside, United Kingdom Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust Full time

    An exciting opportunity has arisen for an experienced Clinical Governance Lead to join our established Clinical Support and Child Health team at Northumbria Healthcare NHS Foundation Trust. This post will be supporting the Deputy Director and Senior Management Team in the delivery of clinical governance across the Clinical Support and Child Health Business...


  • North East, United Kingdom The Newcastle upon Tyne Hospitals NHS Foundation Trust Full time

    Job Summary:We are seeking a highly skilled Corporate Governance Administrator and Secretary to the Trust Chair to provide exceptional secretarial and administrative support. This role will play a crucial part in ensuring optimal standards of efficiency, professionalism, responsiveness, and confidentiality at all times.Main Responsibilities:Support the Trust...

  • Team Facilitator

    3 weeks ago


    North East, Glasgow, United Kingdom Enable Scotland Full time

    Team Facilitator Location : Elgin, IV30 1EE. Salary: £28,961 per annum. Contract : Full time, permanent. Enable is one of the most impactful social care charities in the country, providing self-directed and human rights-driven social care support for over 1,100 people across Scotland, through our industry leading model. Due to continued, national...

  • Team Facilitator

    3 weeks ago


    Largs, North Ayrshire, United Kingdom Enable Scotland Full time €28,961

    Team Facilitator Location: Covering Ayrshire - East North and South. Salary: £28,961 per annum. Contract : Full time, permanent. Enable is one of the most impactful social care charities in the country, providing self-directed and human rights-driven social care support for over 1,100 people across Scotland, through our industry leading model. Due...


  • North West, United Kingdom HRG and Partners Ltd Full time

    **Quality Improvement Partner (Northwest)** 37.5 hours per week **Salary Band**:£40,000 - 45,000 per annum **Location**:Travel across all services in the Northwest region **The main duties of this role are**: - **Quality Assurance**: Oversee our quality assurance process to ensure that this is embedded across our services and that this is ongoing...


  • York, North Yorkshire, United Kingdom PeoplePlus Full time €40,000

    We’re looking for a Industry Instructor to manage and guide a team of up to 18 prisoners in our tea packing workshop at HMP Millsike. This is a hands-on role where you’ll oversee workshop operations, support employability skills development through the Employability Passport programme, and foster a safe and structured work environment. Supervise tea...


  • North Shields, North Tyneside, United Kingdom Kings Priory School Full time

    Role OverviewKings Priory School is seeking a skilled and enthusiastic Lead Play Facilitator to join their team.Salary DetailsThe salary for this role is £23,685 - £26,948 per annum, reflecting the national average for a Grade C Point 3-6 position in the UK.Job ResponsibilitiesTo support all children and young people in creating a space where they can...


  • North Shields, United Kingdom Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust Full time

    We are looking for an organised individual, who has excellent interpersonal and communication skills to join the Adult Weight Management Service. This is an exciting opportunity to be part of a friendly and innovative service that prides itself on high quality care and positive patient and staff experience. The main duties of this role involve teaching...


  • North Shields, United Kingdom Northumbria Healthcare NHS Foundation Trust Full time

    Job summary A rare and exciting opportunity is available for an exceptional Midwife and educator to join the Practice Education Team as a Practice Placement Facilitator. This senior role is key in ensuring the trust is the best place to work and train, by supporting practice placement learning, growing our future midwifery workforce and working with...


  • North Shields, United Kingdom Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust Full time

    This is an exciting new position in the newly established Patient Safety and Improvement Team. You would be responsible for supporting the effective delivery of Patient Safety and Improvement initiatives across the trust. To support the delivery of patient safety improvement projects across the organisation, working closely with Business Units to meet their...

  • Care Point Team Lead

    6 months ago


    North Shields, United Kingdom Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust Full time

    We have an exciting opportunity for a team manager to be based within the CARE Point team at the North Tyneside General Hospital. This team is part of the Community Response Service. The successful applicant will be working within a fast paced multi disciplinary team facilitating discharges from hospital across Northumberland and North Tyneside. They will...

  • Operations Lead

    3 weeks ago


    Skipton, North Yorkshire, United Kingdom Dechra Pharmaceuticals Limited Full time

    Dechra are a growing, global specialist within the world of veterinary pharmaceuticals. Our expertise is in the development, manufacture, marketing and sales of high quality products exclusively for veterinarians worldwide. From manufacturing to marketing, ( D )edication, ( E )njoyment, ( C )ourage, ( H )onesty, ( R )elationships and ( A )mbition are at...


  • North Shields, United Kingdom Northumbria Healthcare NHS Foundation Trust Full time

    Job summary This is an exciting new position in the Trust's Patient Safety and Improvement Team. The successful applicant would be responsible for supporting the effective delivery of Patient Safety and Improvement initiatives across the trust. Main duties of the job To support the delivery of patient safety improvement projects across the...