Game Master

Duties:

- Welcome and greet guests upon arrival
- Provide excellent customer service and ensure a positive experience for all players
- Explain game rules, objectives, and safety guidelines to players
- Monitor game progress and provide hints or clues when necessary
- Reset game rooms and props after each session with precision
- Maintain cleanliness and organization of game rooms and common areas
- Handle cash transactions and manage reservations
- Collaborate with team members to ensure smooth operation of games
- Upsell and promote products and games with enthusiasm

**Requirements**:

- Customer service experience
- Have a genuine interest in escape rooms and has experience playing them
- Attention to detail and problem-solving abilities
- Ability to remain calm under pressure and handle difficult situations with professionalism
- Flexibility to work Wed, Thurs, Fri evenings, weekends, and holidays as required
- Ability to talk to large & small groups with enthusiasm
- PLEASE NOTE:

- Our Game Maser role is a long term position that would suit a first year university student

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**Job Type**: Zero hours contract

**Salary**: £7.49-£10.42 per hour

Application question(s):

- Will you be available half terms ie Easter, Summer, Halloween and Christmas?
- What do you know about Lockdown Escape Rooms?
- Have you played an escape room before?

**Experience**:

- Customer Service: 1 year (required)

Ability to Commute:

- Ormskirk (required)

Work Location: In person