Product Support Assistant

3 weeks ago


Rotherham, United Kingdom Andy File Associates Limited Full time

**Andy File Associates Limited is working as a Recruitment Agency on behalf of our client with regards this permanent position.**

**Job description**

Our client, one of the leading suppliers of Thermostats and other heating accessories are looking to recruit a Product Support Assistant and their UK site based near Rotherham.

This is an excellent opportunity to join a company who invests in their staff’s personal development to ensure they succeed.

**The Company**:

- First founded in 1974
- Quickly expanded into the USA and European markets
- First Company in Europe to launch an internet controlled thermostat
- Offer first class training and support at all levels

**The role**:

- The products that are supported include thermostats, programmers and smart home products
- Use of a ticket system to help organise and prioritise queries

**To be considered for the role you will need the following**:

- GCSE grade A-C or equivelent
- Good knowledge of Microsoft products (Word, Excel and Outlook)
- Heating and/or electrical background (desirable not essential)
- Excellent communication skills
- Have a flexible and hands on approach to work
- An aptitude for learning and development

**Job Types**: Full-time, Temp to perm

**Salary**: £22,000.00-£25,000.00 per year

Working hours Monday to Friday 09:00 - 17:00 or 08:30 - 16:30



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