Engagement & Internal Events Consultant

3 weeks ago


Salford Quays, United Kingdom Bupa Full time

Engagement and Internal Events Consultant: UK Insurance - Consumer

Bupa Place, Salford Quays M50 3SP / Staines / hybrid / flexible

Salary circa £31000 - £40000 depending on experience and location

Permanent

Full time 37.5 hours per week

The role

A really fabulous opportunity to develop and lead the effective design and delivery of all internal and external engagement events, communications, videos, and feedback surveys.

Working in our Consumer Health Insurance business, you’ll be instrumental in contributing to the delivery of our Consumer strategy and our purpose to be the world’s most customer-centric healthcare company.

You’ll design and lead on internal colleague engagement, culture development, internal & external events and initiatives with a focus on nurturing relationships and improving customer loyalty and retention.

What you’ll do
- Reporting into the Consumer & Marketing Director, you work closely with the Consumer Leadership team to develop and implement the annual internal communications and engagement strategy.
- Lead and facilitate events and focus group research, understanding the barriers to engagement, opportunities for improvement and using this insight to drive continuous improvement.
- Plan, manage, deliver and attend a programme of external and internal events
- Research and recommend venues, logistics and delivery of events and ongoing promotions, including the Leadership Conferences, ‘offsites’ and Awards Dinners - within budget.
- Engage key stakeholders and gain support for all events and engagement activity
- Create briefing packs and speaker notes
- Gather and present feedback from the events and set out clear engagement metrics beforehand, building in learnings for future events
- Brief and manage the relationship with external agencies and third parties
- Assess, analyse, and manage all risks and work, always compliant within FCA and regulatory guidelines.

You
- Energetic, driven, resilient and enthusiastic
- Some impressive commercial experience in events, internal comms or marketing
- Experience of successfully leading a matrix team to plan and deliver events
- Strong project management, planning and organisational skills with the ability to manage multiple projects within budget and on time
- Confident, persuasive, engaging communication and presentation skills, with the charisma to bring your stakeholders and audience onboard
- Creative flair and true belief in our brand and values
- Commercial acumen with experience of managing and developing budgets.

Why Bupa?

We are a health insurer and provider. With no shareholders, our customers are our focus. We reinvest profits into providing more and better healthcare for the benefit of current and future customers.

Our benefits are driven by what matters to our people. It’s important to us that these benefits support a work-life balance that keeps people healthy, both mentally and physically. You will be eligible for:

- 25 days holiday, increasing through length of service, with option to buy or sell
- Bupa health insurance as a benefit in kind
- An enhanced pension plan and life insurance
- Annual performance-based bonus
- Onsite gyms or local discounts where no onsite gym available
- Various other benefits and online discounts

Diversity and Inclusion

Bupa is committed to making sure that every applicant is assessed solely on personal merit and qualifications. We actively celebrate the diversity of our colleagues and provide an inclusive environment so you can bring your true self to Bupa. We’ll make sure you are treated fairly. That’s why we’re happy to offer reasonable adjustments as part of our recruitment process to anyone that needs them.

Whether you’ve found your feet or are discovering a new path.

Welcome to a place that celebrates you.

This isn’t where you've been.

This is where you're going.

This is what we have belief in.

Time Type:
Full time



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