Control Risk Specialist

2 weeks ago

Cheadle, United Kingdom Viribus Animo Recruitment LTD Full time

**Control Risk Specialist**
- Lakeside, Cheadle SK8, UK
- Full-time
- Working Hours: Standard (09:00am-17:30pm)
- Department: Customer Assurance
- Office or Field Based: Office Based (Cheadle, SK8 3GW)
- Contract type: Permanent

**Company Description**
- **Salary: up to £65,000 per annum, plus performance bonus & benefits**_

**The role**:
A significant part of this role is the design and development of effective risk controls across the operational estate.

Together operates a three lines of defence model, and this role ensures that the first line can support the business in reducing and eliminating incidents by ensuring that we take prudent, effective steps to ensure our processes are adhered to, and lead to quality and predictable outcomes.

Beyond our regulatory obligations, we want to ensure that customers have a great experience of working with Together - and so we want our processes to be designed to create mínimal friction for the customer whilst simultaneously giving us the assurance that errors are spotted and, preferably, prevented from ever becoming errors.

**What you'll be doing day to day**:

- Work with the process and control owners to design controls that are effective, scalable and repeatable
- Undertake testing for control effectiveness - providing assurance that the intended controls detect any errors before this leads to a customer detriment
- Highlight significant gaps between the existing controls and optimal controls to eliminate risks - and help building compelling businesses cases for system changes or new automation to address
- Maintain a working knowledge of the regulatory landscape and specific conditions levied against key processes
- Act as a champion for effective risk and control whilst always thinking about how we keep things simple for the customer and our colleagues
- Keep things simple, proportionate and actionable.
- Ensure that the first line teams are clear on the “who, what, when and how” for each documented control
- Provide rigorous challenge around the effectiveness of controls from a ‘real customer outcomes’ perspective. Ensure that ‘preventative’ controls are designed over ‘detective’ ones wherever feasible.
- Ensure that controls are fully integrated within the departmental Risk and Control Self Assessments (RCSAs)

**Skills**:

- Can design strong control interventions: favouring preventive over detective where practicable
- Can balance the tensions between speed, accuracy, quality and control.
- Demonstrates the ability to keep things simple and efficient.
- Understands the operational imperatives and so can develop robust controls that take into account the broader business needs
- Can identify thematic problems with control effectiveness and recommend remediation plans to address

**Experience**:

- Has designed effective controls for regulated processes
- Understands Operational challenges and how to support this from a first line risk perspective
- Has worked within a three lines of defence model - and understands both up
- and down-stream expectations from this
- Understanding of risk management and how to effectively document and review RSCAs
- Exposed to a variety of innovative control solutions that tackle novel problems without the need for significant manual efforts

**About You**
You will be familiar with the three lines of defence model and First Line Risks’ role in ensuring this model is effectively deployed within the Personal Finance business.

You will be familiar with Risk and Control Self Assessments, their importance and role as a key risk artefact. You will be comfortable influencing senior stakeholders to ensure that they’ve looked at their own processes with a critical eye and an appreciation of their regulatory obligations.

You may have a deep understanding of the processes themselves, but will have a primary skillset around risk and control. You will feel comfortable providing constructive challenge around existing ways of working and will have a healthy dissatisfaction with a mindset of ‘we’ve always done it that way’.

**Qualifications**
- Institute of Risk Management certification or similar

**Additional Information**

**Benefits**
- Buy & sell holidays
- Discretionary annual bonus
- Matched pension contribution
- Life assurance
- Critical illness cover
- Health cash plan
- Private medical insurance
- Free access to company holiday homes
- Travel season ticket loans
- Ride to work scheme
- Free local gym access
- Local bar / restaurant discounts

**Salary**: Up to £65,000.00 per year

**Benefits**:

- Company events
- Company pension
- Discounted or free food
- Employee discount
- Free fitness classes
- Gym membership
- Health & wellbeing programme
- Life insurance

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme

Licence/Certification:

- Institute of Risk Management or equivalent equivalent (required)

Work Location: In person

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