Service Automation
3 weeks ago
**Job :Service Automation & Operations Engineer
Location : Central London
Salary : £65,000 - £75,000
Hybrid Working
Key requirements:
Business Competencies:
**- High level of personal credibility, impact and influence with proven ability to work effectively and persuasively at all levels of the business.
- Highly motivated self-starter, who will undertake all activities to the highest professional standards.
- Strong commitment to excellent customer service.
- Ability to communicate both on technical and business levels.**Knowledge:
- ** Excellent all-round technology knowledge and practical experience of the majority of technologies within the software engineering discipline.
- Software design and development principles.
- Cloud computing services and platforms (e.g. Azure, AWS).
- SQL and solid understanding of other data platforms (e.g. MongoDB, ELK).
- Web service architectures (e.g. SOAP, REST).
- Containerisation technologies (e.g. Docker, Kubernetes).
- Identity and Access Management.
- Hands on knowledge of Elastic
- Good knowledge of Microsoft and Linux server platforms.
- Experience of integrating with ITSM platforms for automation, orchestration and provisioning pipelines.
- Good knowledge of secure software development practices and where to find guidance and best practice.
- Knowledge of ITIL, specifically the Service Operations library.**Experience:
- ** Working within Agile teams, and building a DevOps culture.
- Experience of IT service and operations, and providing software solutions for these functions.
- Ability to create comprehensive technical documents including support transition guides, operational manuals, infrastructure diagrams and project specific documentation.
- Ability to provide accurate estimations using story sizing.
- Experience working in a global environment across international locations with an appreciation of multiple cultures.
Thanks,
Aaron
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