Failsafe Officer

**Job overview**:
**We have an exciting operational opportunity within the Planned Care Directorate team at the Rochdale Infirmary for a 12 month Band 4 Failsafe Officer in Ophthalmology.**

You will be a self-motivated individual with the ability to perform in a rapidly changing environment whilst achieving challenging deadlines.

**Main duties of the job**:
As a Failsafe Officer for the Service, you will ensure the supervision and provision of an efficient and effective administrative service, including monitoring of patient waiting times and pathways.

You will be supporting the Directorate and Assistant Directorate Manager to ensure optimum and ongoing performance in line with corporate objectives.

You will have hospital administrative experience, with the ability to achieve results and targets whilst working collaboratively with clinical colleagues.

**Working for our organisation**:
The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives.

As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to **make a difference** and we’re always looking for people who demonstrate our three core values - **care**, **appreciate** and **inspire** - to join our team.

In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.

For the latest information around our values and behaviours, please visit our careers website careers.northerncarealliance.nhs.uk

**Detailed job description and main responsibilities**:
**Person specification**:
**Qualifications**:
**Essential criteria**:

- Diploma level qualification or equivalent experience
- 5 GCSE (or equivalent) including Maths and English

**Experience**:
**Essential criteria**:

- Substantial administration experience.
- Experience of using NCA clinical systems e.g. PAS, Patient Centre etc.
- Experience of working within a multi-disciplinary team
- Experience of team working and working independently
- Experience of managing waiting lists

**Desirable criteria**:

- Experience of working in a demanding environment

**Skills & Knowledge**:
**Essential criteria**:

- Excellent planning / organisational skills
- Ability to communicate effectively with all levels of staff within the organisation
- Keyboard/IT skills
- Ability to work without supervision
- Good influencing and negotiating skills
- Ability to work flexibly to meet the demands of the service
- Ability to demonstrate leadership/management
- Awareness of the Data Protection Act and the need for confidentiality

**Desirable criteria**:

- Advanced IT skills.
- Able to demonstrate problem-solving skills
- We understand the importance of balancing work and home life. We are committed to supporting flexible working for our people wherever possible and all our colleagues are given the opportunity to discuss potential for flexible working. Speak to us about how we might be able to accommodate a flexible working arrangement.

The Northern Care Alliance NHS Foundation Trust (NCA) serves a diverse population, and each Care Organisation works hard to ensure all services are accessible and fair.

We respect the value of difference. So, our aim is to employ a workforce representative of the communities we serve. Regardless of age, disability, gender, marital status, trans status, pregnancy and maternity, race, sexual orientation, religion or belief, all are welcome.

**Please note that this vacancy may be withdrawn at any time should it be filled via the internal redeployment process.**

**Employer certification / accreditation badges**:
**Applicant requirements**: